- Sports
Sheik Mohideen
Senior Operation Supervisor
Riyadh
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems. Experienced [Operation & Warehouse Supervisor] with over [5] years of experience in [Logistics]. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Operation & Warehouse Supervisor] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Operations Supervisor
Airbridgescargo for Logistics
Riyadh
03.2016 - Current
- Export & Imports shipments & follow up, Booking ,Co-ordinate with all airlines & Shipping lines.
- Full costing and billing for export jobs. Quotation agent and customers for all export inquiries
- Updated clients on cargo and mail status by closely monitoring receipt and tracking processes
- Motivated and trained employees to maximize team productivity.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Monitored supply chain and managed logistics functions for company.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Performed preventative maintenance and calibration on equipment and systems to prevent malfunctions and work obstacles.
- Analyzed department metrics and performance and reported findings to management.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Managed internal operational standards and productivity targets.
Warehouse Operation Supervisor
Airbridgescargo for Logistics
Riyadh
03.2016 - Current
- Revised and developed procedures to reduce risk and achieve compliance.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Supervised warehouse operations by managing employees during shifts.
- Adhered to industry best practices for warehousing, material handling and documentation.
- Kept detailed records of inventories and merchandise inventory transactions.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Completed daily operations on time and maintained high standards of accuracy.
- Used warehouse management software to reconcile daily inventory.
- Maintained high levels of accuracy in daily operations.
- Oversaw daily operations and shipping and handling processes.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Branch Head
Abc Cargo Pvt Ltd
Riyadh
02.2010 - 03.2015
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
- Assigned job roles and oversaw performance.
- Oversaw opening and closing of branch and monitored overdrafts, wire transfers, collections and stop payment orders.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Performed duties in office environment during operating hours
Education
No Degree - Diploma Computer Application
Matric Higher Secondary
ParangiPettai 04.2001 -
Skills
- Logistics expertise
Interests
- Travelling
- Social
Software
- Invoice Software
- Airlines Software
Accomplishments
- Supervised team of [35] staff members.
- Collaborated with team of [20] in the development of [KIng Salman Relief].
Timeline
Senior Operations Supervisor
Airbridgescargo for Logistics
03.2016 - Current
Warehouse Operation Supervisor
Airbridgescargo for Logistics
03.2016 - Current
Branch Head
Abc Cargo Pvt Ltd
02.2010 - 03.2015
No Degree - Diploma Computer Application
Matric Higher Secondary
04.2001 -
Sports
Ball Battmitton
Cricket
Sports
Ball Battmitton
Cricket
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