Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Hi, I’m

SHERAZ AHMED

Abha,'Asir Region
SHERAZ  AHMED

Summary

  • High-energy student with strong knowledge of medical terminology and insurance requirements. Offers proven commitment to accuracy and dependable performance.
  • Exceptional administrative support skills coupled with strong critical thinking skills.
  • Motivated secretary eager to contribute clerical skills and training to productive office team.
  • Strong command of medical terminology and appointment coordination.
  • Committed to safeguarding patient privacy with strict adherence to charting and reporting requirements.
  • Personable [medical Secretary] with strong record of medical office administration. Liaises between healthcare personnel and patients to coordinate appointments, process payments and explain policies. Accurately updates patient records with firm adherence to confidentiality protocols
  • Oversees office workflow to maintain patient flow and reduce wait times.
  • Superior command of medical records management and billing requirements. Organised Medical Secretary skilled in patient check-ins and chart management. Verifies insurance, processes copayments and prints required documentation.
  • Exceptional record of top-quality administrative support. Friendly and knowledgeable medical administrative team member with background in environments.
  • Helps patients feel welcome and comfortable during appointments. Experienced in medical administrative work and patient support.
  • Dedicated to patient satisfaction, team efficiency, and strict compliance with regulations. Skills include organization and file management. Detail-oriented [Job Title] careful to follow procedures and uphold facility policies.
  • Reliable in completing accurate work and supporting facility operations with paperwork, payments and charting. Quick to learn to new skills and advanced with electronic systems.
  • Capable adept at handling all medical administrative needs for busy


  • practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Highly organized


  • knowledgeable about healthcare processes and administrative requirements.
  • Qualified to handle insurance documentation, update charts and manage business correspondence.
  • Pursued opportunity to learn [Language] to enhance support of [Type] populations.
  • Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
  • Responsible, punctual and productive professional when working with little to no supervision. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.


  • Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office coupled with thorough knowledge of medical terminology.
  • Committed to providing personalized service and quality patient care.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level

Ready to help team achieve company goals.

Overview

9
years of professional experience
9
years of post-secondary education
1
Certification

Work history

ABHA PRIVATE HOSPITAL
ABHA, SAUDI ARABIA

Medical Secretary
06.2016 - Current

Job overview

  • Prepared correspondence, audio transcription, reports and general typing using.
  • Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
  • Implemented and maintained efficient office management systems to enable staff to optimise their patient care services.
  • Processed referrals in with speed and accuracy to minimise delays to treatment.
  • Coordinated team schedules, absences and leave requirements to maintain effective management .
  • Answered phone enquiries and transferred calls to specific departments.
  • Sorted, labeled and filed documents by alphabetical order to maintain consistency.
  • Attended meetings and recorded minutes to keep proper documentation.
  • Reminded patients regarding upcoming appointments to streamline schedule.
  • Maintained tidy work area to support cleanliness and quality standards.
  • Photocopied and scanned documents to update patient records.
  • Greeted patients and facilitated check-in and check-out procedures.
  • Monitored stock to maintain consistent supply for inventory.
  • Addressed questions and escalated issues complaints to management.
  • Typed dictation from doctors and updated charts of patients.
  • Processed payments and provided invoices to patients.
  • Assisted in preparing expenditure reports to submit to manager.
  • Verified ID and insurance information of patients.
  • Managed calendar and scheduled appointments for physicians and nurses.
  • Registered information on database to maintain accurate and updated details.
  • Processed referrals with speed and accuracy to minimise delays to treatment.

• HABIB BANK LIMITED
Karachi, pakistan

Bank Sales Officer
09.2014 - 03.2015

Job overview

Responsibility Outline HBL LTD.

· Marketing of Bank’s consumer products.

· Maintaining Relationship with existing and new clients of the Bank.

· Assist in achieving assignment targets.

· Sale service and Support the unsecured loans and credit cards of HBL to existing and new to bank customers.

· Manage the Team and floor in absence of Department Head.

· Compilation of data and keeping MTD or YTD sales records for of Team.

· Application capturing, processing & tracking till approval or disbursal.

· Quick responses for rejections solution. Coordination and interaction with other units of the bank to resolve complaints.

· Setting performance objectives, which are in-line with Organization’s objectives.

· Responsible maintaining the assign portfolio with the team and new acquisitions.

· Ensure Monthly attendance Management for employees in line with the bank policies at all times.

· Green credit cards, Gold credit card, Giving discount offers, HBL installment plan, Rewards point program, Fuel saver card, Cash back.

Education

B.F public School
karachi pakistan

NQF Level 4 from Computer science
09.2002 - 08.2004

University overview

Inter Commerce
Karachi Pakistan

GCSEs from Commerce
09.2006 - 07.2008

University overview

INSTITUTE OF BUSINESS & TECNOLOGIES. ( BIZTEK INSI
karachi Pakistan

Bachelor of Business Administration from BUSINESS ADMINISTRATION
02.2009 - 08.2014

University overview

Skills

  • Docman
  • Fast typing speed
  • CarePortal
  • Clinical correspondence
  • Insurance billing
  • Records management
  • Bookkeeping
  • Multi-line phone systems
  • Procedure coding
  • Report generation
  • Project scheduling
  • Typing the new born baby Medical report(sick and well babies)

    Maintaining the medical records files of the new born baby(electronic and manual files

    Follow-up daily approval of the patient, company and MOH

    Daily Census of the new born baby in born & out born

    Typing the medical reports of the OPD Clinicl reporting

  • Patient queries

Languages

English
Advanced
Arabic
Elementary
Hindi
Fluent
Urdu
Proficient (C2)

Certification

C E R T I F I C AT I O N & D I P L O M A :

· AIRTICKING COURSE FROM GRACE INSTITUTE

Certification (6 months)

· Anglophile English Language Center

· Ms Office

· Ms Excel

· Ms Word

· Ms Power Point

Timeline

Medical Secretary
ABHA PRIVATE HOSPITAL
06.2016 - Current
Bank Sales Officer
• HABIB BANK LIMITED
09.2014 - 03.2015
INSTITUTE OF BUSINESS & TECNOLOGIES. ( BIZTEK INSI
Bachelor of Business Administration from BUSINESS ADMINISTRATION
02.2009 - 08.2014
Inter Commerce
GCSEs from Commerce
09.2006 - 07.2008
B.F public School
NQF Level 4 from Computer science
09.2002 - 08.2004
SHERAZ AHMED