A dedicated service professional with strong background in coordinating and managing service operations and data entry.
Reliable and adaptable, equipped with key skills in communication and organization.
Overview
23
23
years of professional experience
Work History
Service Coordinator
Seasonair
04.2011 - Current
Coordinated service requests and ensured timely follow-up with clients.
Assisted in scheduling appointments for service technicians and customers.
Provided administrative support to enhance overall team productivity and communication.
Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Receptionist
Van Dyk Newbold & Co
01.2008 - 04.2011
Managed multi-line phone systems, ensuring timely and professional responses to inquiries.
Coordinated scheduling for appointments and meetings, optimizing office workflow efficiency.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Collated Income Tax Returns and processed Notice of Assessments
Coordinated communication between clients and staff, enhancing service efficiency and client satisfaction.
Receptionist
Crosby Dalwood & Co
03.2003 - 12.2007
Managed front desk operations, ensuring timely response to inquiries and efficient visitor management.
Coordinated appointment scheduling and calendar management for multiple executives, optimizing their time effectively.
Kept reception area clean and neat to give visitors positive first impression.
Acted as first point of contact and set appointments for prospective clients.
Collated and processed Income Tax Returns & Notice of Assessments
Skills
Coordination of approximately 15 technicians and 4 apprentices
Telephone communication and relationships with customers