Sherif Qurit

Sophos Cybersecurity administrator

• Successfully led selection and implementation of Sophos.
• Managing Sophos intercept X on all company PCs.
• Creating and modifying group policies for safer network activity.
• Monitoring Sophos MDR for servers and working along with MDR team.

ESET Endpoint Antivirus administrator

• Managing ESET server to guarantee ESET antivirus functionality on all PCs.
• Installation, configuration, and day-to-day management of ESET Protection.

Technical support

• Configure and maintain software applications, operating systems, administration and network monitoring.
• Established strong relationships with clients, fostering loyalty and retention through excellent communication skills.
• Streamlined internal processes for increased efficiency and better resource allocation within the tech support team.
• Mentored junior technicians, helping them develop their problem-solving skills and technical expertise.
• Contributed to the continuous improvement of the technical support team by regularly sharing best practices, lessons learned, and constructive feedback with peers.
• Monitored system performance to identify potential issues.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnose and repair internet service. LAN networks, wireless and email failures.
• Oversee backup and recovery of critical data.
• Set up administrative passwords and directory permissions.
• Investigate user problems and needs, recommend and determine possible solutions.
• Diagnosis hardware faults on the systems.
• Provide system level support for computer software and computer equipment
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Visiting the company branches in or out Riyadh for critical problems or complains.
• Training & supporting company employees on Autoline system in some features.

• Met project deadlines without sacrificing build quality or workplace safety.
• Modified and directed project plans to meet organizational needs.
• Led project teams through design, construction and launch process.
• Worked with customers to understand needs and provide excellent service.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Minimized interference within communication networks by identifying potential sources of conflict between multiple signals or frequencies.
• Effectively trained new technicians on proper procedures for handling and maintaining RF equipment.
• Optimized antenna positioning with careful testing and alignment to ensure maximum signal strength.

• Designed, developed, programmed and tested RF systems.
• Assisted in development of engineering specifications and test plan.
• Evaluated performance of RF system and recommended design improvements.
• Maintained clear communication with precise technical writing to document and inform critical processes.
• Minimized interference within communication networks by identifying potential sources of conflict between multiple signals or frequencies.
• Optimized antenna positioning with careful testing and alignment to ensure maximum signal strength.
• Recommended test type and developed test specifications and schedules.
• Supervising RF systems installations on site.

Previous achievements:

Egypt ministry of defense / City stars mall / Sahl hasheesh / Elgouna / Amer group company

Elsuez civil defense / Jupco petroleum Egypt / City gas / Mobil petrol Egypt / Misr petrol and More.