Sales Manager with over 19 years of experience in driving sales operations and achieving revenue growth. Expertise in cost reduction, process improvement, and market expansion, consistently meeting and exceeding sales targets. Proven leadership in managing teams of 7-13, with a strong focus on customer satisfaction throughout the sales cycle. MBA holder from ESLSCA, equipped with a comprehensive understanding of sales strategies and customer engagement.
• Develop individual quotas and assign territories for team members.
• Provide detailed and accurate sales forecasts.
• Coach, mentor, and provide feedback to team members.
• Foster a competitive yet collaborative team environment.
• Assess individual performance through observation and measurement, and suggest corrective
• actions as needed.
• Develop and implement sales strategies and tactics to drive revenue growth.
• Collaborate with marketing teams to align sales and marketing efforts and ensure consistent
• messaging.
• Conduct market research and analysis to identify potential customers and market trends.
• Build and maintain relationships with key clients and stakeholders.
• Monitor industry trends and competitor activities to identify opportunities and challenges.
• Collaborate with cross-functional teams to ensure effective execution of sales projects.
• Stay updated on industry developments, best practices, and emerging technologies relevant to sales.
• Plan, organize, direct and control sales staff to meet company objectives through which forecasted sales for the area.
• Monitor sales executives’ daily performance and compare it to month's objective. And prepare an action plan for their individual development.
• Initiates and coordinates development of action plans to penetrate new markets.
• Prepare action plans on a team basis for effective search of sales leads and prospects.
• Set sales volume / area on monthly basis.
• Set targeted price / product / area.
Control supplying process of the Complementary
• Manage and maintain customer relations. Function as the first stage of (CRM).
• Oversee handling and following-up customer complaints cases and providing effective feedback to customers.
• Insure accurate market reporting on daily, weekly, and monthly basis.
• Assure accurate new customers documentations.
• Ensure safety procedures and safe working conditions are available via monitoring safety reports
• Coordinate and follow-up the daily operations and validate the gathered data through the front liners.
• Coordinate and follow-up the monthly customers’ targets.
• Supervise & coordinate between sales agents and other departments.
• Monitor and follow-up sales agents daily.
• Support sales agents with the accurate information of the Market.
• Monitor and follow-up multi products on a daily and monthly sales and dispatch. And to be involved in pricing process.
• Collaborate with marketing team to identify the appropriate marketing activities to be applied.
• Assure that all clients are aware of their unknown rebates values if exists.
• Monitor warehouses cost “backwards and forwards delivery from Warehouses”.
• Provide opportunities for future growth and advancement.
• Open new markets.
• Develop positive relationships with existing clients to maximize sales opportunities.
• Monitor customer behavior.
• Build strong relationship between the customers and the company.
• Provide the customers with a technical support.
• Manage the supplies of the area and ensure the fair distribution of the product in the peak times.
• CEMEX Professional Program (CPP).
• Selling Strategies for Sales Professionals – CEMEX.
• Road Safety Training Center.
• Solution Consulting.
• Territory Management, (Solution Consulting).
• SPIN selling skills, (Huthwaite Improving Sales Performance).
• Presentation Skills, (ZAD Group).
• SMITH system defensive driving course, (U.S.A. Safety Driving).
• Sandler training (Selling Strategies for Sales Professionals).
• Sales Academy, (Solution Consulting).
• CEMEX Global Health & Safety Academy.