sherif shalapy

• Devised and implemented improvements to service procedures, improving customer satisfaction scores.
• Supported departmental budget governance for expenditures, materials and labour.
• Prepared rotas and assigned workloads to achieve service targets.
• Built firm but respectful relationships with staff, leading by example and providing continued encouragement for high levels of motivation and satisfaction.
• Assessed daily operational needs and requirements and used team meetings to encourage staff goal-achievement.
• Monitored operational progress against budgets for cost-effective service provision.
• Optimised processes by reviewing systems and exploring automated solutions.
• Coached and mentored new team members to build high-performing team for optimum productivity.
• Implemented new policies to reach regulatory compliance.
• Analysed customer feedback and trends to drive process improvements.
• Resolved complex issues with strong analysis and investigations.
• Managed environmental risks associated with all business units to guarantee employee safety.
• Displayed ethical behaviour in line with code of conduct to set positive example for employees.
• New polices to improvement Patient Waiting Time .
• Monitor & Evaluation KPI , KRI , internal process and evaluate recent process .
• Supervision on short term and long term plans to solve problem of nursing .
• Monitoring CRM & Patient experience .
• Collect data rich information for decision making .

• Consistently exceeded revenue targets through new account penetration and development.
• Influenced key decision-making and established trust with stakeholders.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Data Analysis for Every department for Reconstruction .

• founder of HHC .
• founder of Extended HHC .
• Implemented rehabilitation programmes at home .
• Cared for wounds and pressure sores to prevent infection .
• Insurance contracts regarding HHC .
• New HHC service creation .
• Annual planning for Development .
• Submitted reports to CEO regarding Patients condition updates.
• Minimised health risks by performing routine medical tests, including routinely blood tests and Routinely examination .

• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Minimised discrepancies by effectively training employees on best practices, policies and procedures.
• Strategically scheduled and managed 80+ staff members, maintaining high-performing business operations.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Analysed financial data to track and achieve budget targets.
• Adhered to employee relations processes while recruiting, retaining and developing staff.
• Reduced expenditures by implementing inventory control measures and improving organisational operations.
• Implemented corrective actions after collecting and analysing customer and employee feedback.
• Managed and motivated high-performing teams for successful KPI attainment.
• Increased department profitability by reducing operations costs.
• performance management system for doctors and training for doctor how to increase cpv .
• Collect data rich information for decision making .
• Monitoring CRM & Patient experience .
• Supply chain cost reduction& restructure .

- Responsible and accountable for the clinical performance

of medical staff, the quality of care they provide, as well

as their professional conduct.

-Directs and monitors the delivery of healthcare within all

departments.

- Supports Continuous Quality Improvement, develops, and promotes appropriate standards of care.

- Day to day monitoring of performance and achievement

data analysis.

- Managed daily service operations through strategic care

planning.

-Maximised medical input when devising integrated

strategy , and initiatives.

- Clinic monitoring DR utilization .

- Monitoring CRM & Patient experience

- Planning and follow up departmental achievement

- Development and head of follow up committee for

supervision observation of employee performance .

- Monthly diagnosis based plane .

- Follow up for diagnosis compliance and how to benefit

through this compliance by cross referral to clinic , and

offers creation according to highly compliance .

- Doctor training for treatment plane to increase patient

retention .

- Supervision on short-term and long term plans to solve the problem of nursing .