Sherwin Cavite Bare
Riyadh,Saudi Arabia
Summary
Dedicated and ambitious, bringing strong teamwork and customer service skills combined with deep knowledge of coffee, brewing, latte arts and etching techniques. Proficient in managing daily operations, inventory management and training staff, ensuring seamless and high-quality café experience. Successfully serves customers in high-traffic coffee shops and restaurant .
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work history
STORE SUPERVISOR
Kraz Specialty Coffee
Riyadh, K. S. A
05.2024 - 01.2025
- Reduced losses and wastage
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Performed regular machine maintenance checks, calibrating, TDS accuracy to ensure smooth operation.
- Ensured customer service satisfaction to repeat business from loyal customers
- Communicated clearly with team of baristas, management and other front-of-house staff to minimize mistakes.
- Maintained quality and control for all items serve
- Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
- Maximized store revenue through add-on selling, offer promotion, boosting staffs knowledge and trainings for upcoming menu.
- Delegated tasks to staff strategically to optimize productivity and workflow.
- Supported Baristas during peak hours, maintaining standard and quality of coffee serve and excellent customer service despite high demand.
- Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.
HEAD BARISTA
Lafit Corp. MEOW Cafe
Al Khobar and Dammam, K. S. A
02.2022 - 04.2024
- Suggested menu
- Supervised daily cafe operations
- Communicated clearly for new menu and its procedures
- Daily checked machines and grinders for 2 branches (Khobar and Dammam Branch)
- Input orders into register, calculated bills, collected payments and audited receipt
- Provided trainings for newly hired barista, coaching and motivating
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained quality control for all food served
- Oversee health code compliance and sanitation standards (HACCP)
- Monitored stocks and cake expiry date
- Received stocks; foods and consumables
BARISTA/OIC
KARAK AND WAFFLE
Jeddah, KSA
12.2018 - 12.2020
- Managed high volume orders during peak hours maintaining quality service
- Provided House Rules and procedures to the management
- Ensure customer satisfaction through promoting excellent service
- Responded to customer complaints tactfully and professionally
- Oversee health code compliance and sanitation standards (HACCP) in strictly manner
- Staffs evaluations
- Cashiering, Audit Receipts, liquidate expenses and prepares Daily Sales Report
- Latte Arts and etching techniques
RESTAURANT SUPERVISOR
FRIEND NIPPON MANILA INC. (Richesse Rivere Hotel)
Calamba, Philippines
05.2017 - 08.2018
- Projected future needs of goods for kitchen supplies and other materials needed accordingly
- Provided trainings for students of PNTC in Basic Barista and newly hired employees
- Maintained quality control for all food served
- Oversee health code compliance and sanitation standards (HACCP)
- Monitored Facilities and maintenance needs
- Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.
- Inventory management and control
- Provided monthly schedule meeting and evaluations
SENIOR RESTAURANT SUPERVISOR/BARISTA
AMORINO GELATO AL NATURALLE
Riyadh, Saudi Arabia
03.2015 - 03.2017
- Built loyal customers and improved customer satisfaction by boosting staffs customer service skills
- Daily checked machines temperature and performances
- Reconciled cash and credit card transactions to maintain accurate records.
- Inventories; Reports damages, near expiring or expired items and discrepancies
- Prepared requisitions and received stocks
- Handled Customer Complaints
- Ensured price list updated to the POS
- Ensured proper display and cleanliness of the shop
- Motivated staff and keep them in high spirit
- Monitored sales and Discussed KPI per staff
- Facility reporting
- Provided Monthly Schedule and sent to HR
- Staff monitoring and evaluation
- Staff training and orientations for newly hired staff
- Assess workload, assigns and delegates staffs smoothen the operations
RESTAURANT SUPERVISOR
FRISS POINT FOOD SPOT
Makati
09.2011 - 03.2015
- Oversee health code compliance and sanitation standards
- Handled difficult customer situations calmly, retaining their loyalty and repeat business.
- Established tie up companies and organizations
- Daily monitoring of sales and deposit sales
- Timekeeping
- Provide Monthly Schedule
- Monitor Food safety standards
- Audit Receipts and verifications
- Daily reporting to the Management for the action taken and plans
- Evaluate staffs
STORE SUPERVISOR/FRANCHISE OPERATIONS ASSISTANT
Pharm Gen Ventures Corp.
Brgy. San Francisco, Naga City
02.2006 - 08.2011
- Managed 42 branches
- Increased sales strictly monitored, meeting and customer service boosting for staff
- Store Audit for Southern Luzon Katagalogan
- Supported management in recruitment and staff development processes.
- Monitored sales per branch
- Market Site Studies for Southern Luzon
- Bench Marking
- Developed plans and strategies to promote continuous improvement.
Education
Bachelor of Science - Commerce - Finance
Imus Institute of Science and Technology
Imus, Cavite 01.1999 - 01.2006
Skills
- Customer service excellence
- Inventory management waste reduction and losses techniques
- Store performance and sales monitoring
- Bench marking
- Worked well under pressure
- Latte Art and etching techniques
- Cash handling accuracy
- Teamwork and collaboration
Personal Information
- Age: 43
- Height: 163.83cm
- Gender: Male
- Marital status: Married
- Religion: Roman Catholic
Affiliations
- planting green and leafy vegetables
- volleyball
Timeline
STORE SUPERVISOR
Kraz Specialty Coffee
05.2024 - 01.2025
HEAD BARISTA
Lafit Corp. MEOW Cafe
02.2022 - 04.2024
BARISTA/OIC
KARAK AND WAFFLE
12.2018 - 12.2020
RESTAURANT SUPERVISOR
FRIEND NIPPON MANILA INC. (Richesse Rivere Hotel)
05.2017 - 08.2018
SENIOR RESTAURANT SUPERVISOR/BARISTA
AMORINO GELATO AL NATURALLE
03.2015 - 03.2017
RESTAURANT SUPERVISOR
FRISS POINT FOOD SPOT
09.2011 - 03.2015
STORE SUPERVISOR/FRANCHISE OPERATIONS ASSISTANT
Pharm Gen Ventures Corp.
02.2006 - 08.2011
Bachelor of Science - Commerce - Finance
Imus Institute of Science and Technology
01.1999 - 01.2006
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