SHIHAB HOSSAIN
RIYADH,SAUDI ARABIA
Summary
Dedicated professional with expertise in health and safety compliance, cash handling, and customer service. Proven ability to ensure regulatory adherence and manage financial transactions efficiently. Committed to delivering exceptional customer experiences while maintaining operational excellence. Seeking opportunities to leverage skills in a dynamic environment.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work history
Tea Boy
YKK Bangladesh
Dhaka, Bangladesh
01.2022 - 08.2024
- Maintained cleanliness in office premises by routine dusting, sweeping and mopping.
- Met visitor satisfaction by offering refreshments and guiding them to their respective meetings.
- Ensured timely delivery of office supplies for uninterrupted workflow.
- Assisted in organizing files and documents to enhance ease of access.
Tea Boy
Ring Shine Textiles Ltd.
Dhaka, Bangladesh
01.2018 - 12.2021
- Enhanced customer satisfaction by conducting personalised tea tasting sessions.
- Created a comforting atmosphere for better customer experience.
- Delivered detailed knowledge of tea varieties to educate customers.
- Conducted tea blending workshops, increasing product interest.
Salesman
Bonna-Bina Confectionery
Dhaka, Bangladesh
06.2016 - 12.2017
- Boosted customer satisfaction by providing exceptional product knowledge and advice.
- Managed a large portfolio of accounts to maintain long-term customer relationships.
- Increased brand visibility with strategic marketing campaigns and tactics.
- Developed sales strategies for higher profit margins.
Education
Secondary School Certificate - Science
Akran High School
Savar, Dhaka, Bangladesh. 01.2006 - 05.2016
Languages
English
Intermediate
Bengali
Fluent
Hindi
Beginner
Timeline
Tea Boy
YKK Bangladesh
01.2022 - 08.2024
Tea Boy
Ring Shine Textiles Ltd.
01.2018 - 12.2021
Salesman
Bonna-Bina Confectionery
06.2016 - 12.2017
Secondary School Certificate - Science
Akran High School
01.2006 - 05.2016
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