SHOEBKHAN PATHAN
Riyadh
Summary
CAREEROBJECTIVE: Seeking a challenging environment that encourages continuous learning and creatively that provides exposure to new ideas and to be a part of a dynamic growth-oriented organization.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Fmco KSA
09.2024 - Current
- Company Overview: Qiddiya project
- Lead and oversee housekeepers and room attendants responsible for cleaning and maintaining guest rooms.
- Conduct training on cleaning procedures, safety protocols, and use of cleaning chemicals.
- Ensure that all rooms are thoroughly cleaned and maintained, including bed-making, vacuuming, dusting, cleaning bathrooms, replenishing amenities.
- If a guest reports issues regarding room cleanliness or maintenance, take prompt action to resolve the issue, ensuring a positive guest experience.
- Keep detailed records of cleaning activities, staff performance, guest feedback, and inventory usage.
- Document any guest complaints, incidents, or maintenance issues that arise during room cleaning or preparation.
Housekeeping Supervisor
Fairfield By Marriott Ahmedabad
07.2023 - 08.2024
- Oversee a team of room attendants, housekeepers, and public area cleaners to ensure all tasks are completed to the highest standards.
- Regularly inspect guest rooms, hallways, public areas, and back-of-house areas for cleanliness, organization, and safety.
- Communicate with the front desk team to ensure rooms are ready for incoming guests.
- Ensure that rooms are set up according to guest preferences e.g., extra pillows, hypoallergenic bedding, where possible, enhancing guest satisfaction.
Housekeeper
Hotel Wirgan Al-Noor Makkah
01.2023 - 07.2023
- Company Overview: Saudi Arabia
- Saudi Arabia
Housekeeper
Ramada Bistupur Jamshedpur
07.2018 - 05.2022
- Perform daily cleaning tasks in guest rooms, including making beds, dusting, vacuuming, wiping surfaces, and replenishing supplies such as towels, toiletries, and linens.
- Change bed linens, towels, and other linens as required. Ensure all linens are clean, neatly arranged, and free from stains.
- Ensure that floors in the public areas are swept, mopped, and kept spotless. Clean carpets and rugs where necessary.
- Collect soiled linens and towels from guest rooms and public areas, and deliver them to the laundry department. Ensure that clean linens are delivered and stored properly.
- Empty trash cans in guest rooms, public areas, and offices. Ensure that waste is disposed of properly and that trash bins are clean and replaced as needed.
- Work with other housekeeping staff to ensure that all assigned tasks are completed on time and that the hotel is clean and ready for guests.
- Report any lost and found items to the housekeeping supervisor and ensure they are properly logged and stored.
Education
GED -
Nav Gujarat High School
India01-2019
GED -
Nav Gujarat High School
India01-2019
High School Diploma -
Vivekananda Institute of Hotel Management
India01-2018
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Excellent oral and written communication
- Customer service-focused
- Customer-oriented
- Physically strong
- FLUENT IN [LANGUAGE]
- Chemical handling
- Laundry management
- Exceptional communicator
- Staff training
- Quality assurance
- Eco-friendly cleaning
- English language fluency
- Hardworking
- Customer feedback management
- Team support and collaboration
Timeline
Housekeeping Supervisor
Fmco KSA
09.2024 - Current
Housekeeping Supervisor
Fairfield By Marriott Ahmedabad
07.2023 - 08.2024
Housekeeper
Hotel Wirgan Al-Noor Makkah
01.2023 - 07.2023
Housekeeper
Ramada Bistupur Jamshedpur
07.2018 - 05.2022
GED -
Nav Gujarat High School
GED -
Nav Gujarat High School
High School Diploma -
Vivekananda Institute of Hotel Management
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