Work history
Education
Skills
Languages
TRAINING COURSES
Timeline
CustomerServiceRepresentative
Shog Ahmed Taleb Ahmed

Shog Ahmed Taleb Ahmed

Dammam,KSA

Work history

Restaurant host

Agora
Khobar
05.2023 - 08.2023
  • Welcomed guests with warmth and professionalism to establish positive first impressions.
  • Prepared tables for guests and reset tables between customers.
  • Greeted guests and escorted to tables, minimising wait times.
  • Managed in-person and telephone guest enquiries, customer service requests, and reservation bookings using SevenRooms

Workshop management leader

Ithraa with the cooperation of (Joy of sky establishment)
Khobar
01.2021 - 01.2022
  • Maintained workshops by arranging tool and stock maintenance and repair of equipment for best value.
  • Guided workshop staff to consistently deliver on service and productivity targets.
  • Led workshop team, motivating and providing training in best practices where necessary.

Education

Diploma of Education - Computer Network Security (Computer Science)

Imam Abdulrahman Bin Faisal University
Dammam
08.2022 - 04.2024

Skills

  • Microsoft Office (Power Point, Word, Excel)
  • Able to work on initiative or as part of team
  • Managing tasks and problem-solving skills
  • Files and e-mails management
  • Customer Service
  • SQL
  • Vmware

Languages

English
Fluent
Arabic
Proficient (C2)

TRAINING COURSES

  • Introduction to cybersecurity
  • Cyber attack and hacking techniques
  • Introduction to artificial intelligence
  • Introduction to programming using the Python language
  • Electronic games design
  • Protect systems from intrusions

Timeline

Restaurant host

Agora
05.2023 - 08.2023

Diploma of Education - Computer Network Security (Computer Science)

Imam Abdulrahman Bin Faisal University
08.2022 - 04.2024

Workshop management leader

Ithraa with the cooperation of (Joy of sky establishment)
01.2021 - 01.2022

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Shog Ahmed Taleb Ahmed