SHOHEL AHMED

As a Delivery Lead, I drive the successful execution of high-impact technology projects by combining strong leadership, structured processes, and end-to-end delivery oversight.

Key Responsibilities & Achievements:
* Directed the delivery of 5+ enterprise technology projects annually, ensuring alignment with business requirements and system design best practices.
* Achieved 98% on-time project delivery rate, reducing average cycle time by 15% through proactive risk management and SDLC optimization.
* Partnered with cross-functional teams and vendors to resolve 95% of critical issues within SLA, improving overall system reliability.
* Reduced defect resolution time by 30% by implementing structured testing cycles and enhancing vendor follow-up protocols.
* Facilitated stakeholder workshops and requirement sessions that increased clarity and reduced rework by 20%.
* Spearheaded system integration initiatives that enabled seamless connectivity across multiple platforms, boosting process efficiency by 25%.

Core Skills: Project Leadership • SDLC Management • Systems Integration • Business Analysis • Stakeholder Management • Vendor Coordination • Risk Mitigation • Communication, and Negotiation.

As a Business Analyst and Project Manager, I played a key role in bridging business needs with technical solutions, ensuring efficiency, accuracy, and measurable business value across multiple projects.

Key Achievements & Responsibilities:
* Optimized project delivery by developing reusable requirements processes, reducing project timelines by 30% per project, and implementing requirements traceability processes that lowered missed requirements by 30%.
* Led requirements elicitation sessions with executives, managers, developers, and subject matter experts, leveraging interviews, surveys, documentation analysis, site visits, and business modeling techniques.
* Captured and documented Functional and Non-Functional Requirements from initiation through implementation, ensuring alignment with business objectives and solution scope.
* Translated business needs into technical documentation, ensuring stakeholders and technical teams shared a clear and consistent understanding of project priorities and defined solutions.
* Created comprehensive technical documentation including business requirements, functional specifications, support materials, user guides, and UML-based artifacts such as use cases, activity diagrams, and workflow models.
* Developed and refined user stories with detailed validation and acceptance criteria, facilitating agile delivery and alignment with system requirements.
* Conducted gap analysis between legacy systems and proposed solutions, ensuring effective migration strategies and system enhancements.
* Applied both Agile and Waterfall methodologies across the SDLC, selecting the most effective approach to achieve project goals and meet delivery timelines.

Core Skills:
Business Analysis • Requirements Engineering • SDLC (Agile & Waterfall) • UML Modeling • Gap Analysis • Process Improvement • Documentation & Traceability • Stakeholder Collaboration

As a Project Manager, I successfully led the planning, coordination, and execution of multiple IT and software initiatives, ensuring projects were delivered on time, within scope, and aligned with business objectives.

Key Achievements & Responsibilities:
* Developed detailed project plans, including task scheduling, resource allocation, and coordination of team members to ensure timely delivery of project milestones.
* Assisted in planning and scheduling major long-term projects, providing structure and visibility across the full project lifecycle.
* Applied core project management practices including work breakdown structure (WBS), effort estimation, deliverables management, and performance tracking.
* Acted as the central communication point between Product Owners, Business Users, Developers, and QA teams, ensuring alignment of goals and smooth project execution.
* Created and managed change control requests and maintained a robust requirements traceability matrix to reduce scope creep and ensure accountability.
* Produced and tracked comprehensive project documentation including work plans, schedules, resource estimates, and status reports, ensuring transparency and effective decision-making.
* Facilitated change management processes for validated and non-validated software systems, balancing scope, resources, and risks to meet business needs.
* Partnered with stakeholders to influence project scope, design, and outcomes, ensuring solutions met business objectives and technical requirements.

Core Skills:
Project Planning & Scheduling • Work Breakdown Structure (WBS) • Change Management • Scope Management • Requirements Traceability • Cross-functional Team Coordination • Status Reporting • Stakeholder CommunicationAs a Project

As a .NET Developer, I designed, built, and maintained enterprise-level web applications and solutions, applying best practices in development, architecture, and delivery to meet business and technical goals.

Key Achievements & Responsibilities:
* Designed and developed .NET-based web applications using C#, ASP.NET, and Entity Framework to deliver scalable and maintainable solutions.
* Built responsive web applications with JavaScript, jQuery, AngularJS, RequireJS, HTML5, and CSS3, ensuring cross-platform performance and user experience.
* Developed and maintained RESTful Web APIs for seamless integration between systems and services.
* Partnered with Business Analysts and stakeholders to translate functional requirements into technical specifications, ensuring clarity and alignment across teams.
* Created and optimized SQL Server queries and stored procedures, supporting reporting, data extraction, and system performance improvements.
* Implemented Agile/SCRUM practices across the SDLC, ensuring iterative delivery and continuous feedback.
* Maintained internal and external-facing applications, providing enhancements, debugging, and support to optimize performance.
* Authored and reviewed technical documentation, including design specs, user guides, and process workflows, supporting system knowledge transfer.
* Configured application security, error handling, globalization, and session state within Web.Config to ensure robust performance and compliance.
* Applied serialization techniques for data transfer, and worked extensively with ASP.NET data grids and custom modules such as client registration.
* Supported database administration, maintenance, and reporting tasks, while guiding team members with analytical and technical expertise.

Core Skills:
C# • ASP.NET • REST Web APIs • SQL Server • JavaScript • jQuery • AngularJS • Entity Framework • HTML5/CSS3 • Agile/SCRUM • UML • SDLC • Application Security • Software Design & DocumentationAs a .NET Devel

As a Software Developer, I designed, developed, and deployed web and desktop applications, ensuring robust performance, scalability, and business alignment.

Key Achievements & Responsibilities:
* Developed web and desktop applications using .NET Framework 3.5/4.0 (ASP.NET, C#, VB.NET) with MS SQL Server 2008/2012/2014, delivering high-performance solutions.
* Designed and implemented Content Management Systems (CMS) including Umbraco, DotNetNuke, and custom .NET-based CMS platforms, enabling efficient content operations.
* Executed database operations, including schema design, stored procedures, and script development, optimizing application performance and reporting.
* Conducted software quality control through rigorous testing and managed live deployments, ensuring stable and reliable releases.
* Developed and maintained the company website (www.digitalnexa.com), enhancing digital presence and user engagement.
* Performed system administration for application and database servers located in the UK, handling web hosting, domain creation via Plesk, and liaising with hosting providers during critical incidents.
* Developed Facebook applications, integrating social media features to enhance customer interaction and engagement.

Core Skills:
ASP.NET • C# • VB.NET • MS SQL Server • Umbraco • DotNetNuke • CMS Development • Database Design & Scripting • QA & Deployment • System Administration • Web Hosting • Social Media Application Development

Experienced Systems Analyst with a track record of improving computer systems, aligning IT with business strategy, and driving operational efficiency.

Key Responsibilities & Achievements:
* Planned and maintained computer systems using structured analysis and information engineering techniques.
* Performed system analysis, testing, implementation, and user support, ensuring seamless platform transitions.
* Designed solutions based on business requirements, performing gap analysis to close operational and system inefficiencies.
* Coordinated project scope, specifications, and deliverables with software developers and stakeholders.
* Developed process diagrams, operational workflows, and data models, integrating business rules with technical systems.
* Implemented system improvements with new features and infrastructure to optimize performance and scalability.
* Identified connections between policies and outcomes to reduce confusion and improve employee efficiency.
* Investigated system issues, provided troubleshooting support, and delivered actionable resolutions to minimize downtime.
* Collaborated with management to drive IT strategy, adopt new technologies, and enhance business processes.

Core Skills:
Systems Design • Process Improvement • Gap Analysis • Data Modeling • Workflow Optimization • SDLC • Troubleshooting • Client Support • Technology Integration

As a Software Developer and Application Engineer, I design, develop, and deploy robust software solutions that meet client requirements for performance, scalability, and functionality in banking and enterprise environments.

Key Responsibilities & Achievements:

* Reviewed project specifications and designed technology solutions exceeding performance expectations.
* Collaborated with software development and testing teams to deliver high-quality solutions on schedule.
* Partnered with customers to analyze requirements, evaluate vendor costs, and provide clear technical solutions.
* Integrated third-party tools and components into applications, improving functionality and efficiency.
* Participated in architecture, back-end design, and implementation using MS Visual Studio (VB.NET/C#) and PHP.
* Introduced Agile methodologies and best practices, enhancing product development efficiency and team productivity.
* Developed test plans, debugging scripts, and regression testing procedures, ensuring robust and error-free releases.
* Designed enhancements and updates for subsystems, optimizing applications for local, networked, and web-based platforms.
* Maintained stakeholder communication, reporting project progress and incorporating feedback to meet business objectives.

Core Skills:
.NET Development • VB.NET / C# • PHP • Software Architecture • Agile Methodologies • Regression Testing • Application Design • Stakeholder Management