Shoug Khalid
Riyadh
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities ,and dependable individual with strengths in communication and emotional intelligence.Seeks out opportunities to gain deeper understanding and direct experience.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Patient Services
Dr. Sulaiman Alhabib Medical Center
Riyadh, Digital City
02.2023 - Current
- Working on daily reports on the Excel program and submitting them on time, communicating with patients and dealing with problems they may face inside and outside the center.
- Managed and responded to incoming emails promptly to maintain high-quality services..
- Monitored and reported problems in appointment systems to management.
- Oversaw and facilitated patient referrals to other clinics to meet client expectations.
- Provided leadership and guidance to junior staff.
Social Worker
Consultants Center for Medical Rehabilitation
Riyadh
01.2022 - 05.2022
- Cooperating with the social and psychological specialist in diagnosing cases and contributing to finding appropriate solutions for developing treatment plans.
- Established and maintained professional relationships to offer objective guidance and support.
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Responded calmly to manage crises and emergency situations.
Education
Bachelor Degree - Social Work
Princess Noura University
Riyadh 06.2022
Skills
- effective communication
- Verbal and written communication
- Quality assurance controls
- Critical Thinking
- Decision making
- Strategic planning
- Organizational skills
Languages
English
Upper intermediate
B2
Certification
- Professional intervention of the medical social worker
- Data analysis
- E-Marketing
- Marketing in the non-profit sector
- Human resources tasks
Timeline
Patient Services
Dr. Sulaiman Alhabib Medical Center
02.2023 - Current
Social Worker
Consultants Center for Medical Rehabilitation
01.2022 - 05.2022
Bachelor Degree - Social Work
Princess Noura University
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