SHOUQ ALI ALJOHANI
Medina
Summary
My ambition is limitless, I see life as a journey and a goal therefore I strive to achieve the goals of the workplace through my abilities, skills and experiences. my passion is making career success in addition to leaving an imprint from the perspective of the future vision of the workplace also achieving more successes and achievements in my professional career.
Overview
7
7
years of professional experience
Work History
Senior Executive Customer Service
INDIGO AIRLINES
08.2024 - Current
- Led cross-functional teams to develop strategic initiatives aligning with organizational goals.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Streamlined operational processes, resulting in improved efficiency and reduced costs.
- Analyzed market trends to inform executive decision-making and drive competitive advantage.
Passenger service agent
Swissport
01.2022 - 02.2024
Sales person, Showroom representative
Jarir Bookstore
01.2020 - 01.2022
Cashier, Sales representative, BA (beauty advisor) for a specific brand, Supervisor assistant
ATU TRAVEL VALUE
01.2019 - 01.2020
Education
Bachelor degree - English Language
Taibah University
Medina, Saudi Arabia 04.2018
Skills
- Fluent communication in English, presentation and interpersonal skills
- Exchange information for decision-making and problem solving
- Ability to build effective relationships and managing group
- Diligent with an analytical mind
- Meeting the deadlines
- Ability to handle administrative duties
- Ability to work effectively on team or independently
Languages
Arabic: Native
English: Superior
Courses
- Essentials of translation
- The basic the Japanese language
- The basic the French language
- The basic the India language
- The basic the Korean language
Timeline
Senior Executive Customer Service
INDIGO AIRLINES
08.2024 - Current
Passenger service agent
Swissport
01.2022 - 02.2024
Sales person, Showroom representative
Jarir Bookstore
01.2020 - 01.2022
Cashier, Sales representative, BA (beauty advisor) for a specific brand, Supervisor assistant
ATU TRAVEL VALUE
01.2019 - 01.2020
Bachelor degree - English Language
Taibah University
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