Shouq Magdy
Alexandria,Egypt
Summary
- Motivated professional with focus on driving sales and fostering customer relationships. Deliver consistent sales growth by leveraging strong communication skills and deep understanding of market trends. Excel at identifying opportunities and tailoring solutions to meet client needs.
- Highly-motivate using strategic selling abilities to consistently exceed targets. Maximized client loyalty through faultless service and expert account management. Converted leads through persuasive pitching to close profitable sales.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor leader
Faculty Of Science University Library
Alexandria, Egypt
01.2023 - 06.2024
- Enhanced team performance by implementing effective communication strategies.
- Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
- Organized weekly briefings and debriefings to keep staff informed about ongoing projects or changes in procedure.
Real estate assistant
Mockup For Decoration
Alexandria, Egypt
01.2021 - 04.2024
- Streamlined communication by handling all correspondence with clients and potential buyers.
- Facilitated open houses for increased buyer interest.
- Enhanced customer satisfaction with prompt responses to inquiries and concerns.
- Organized property viewings to attract prospective buyers.
Sales
Pharos University Of Pharmacy Library
Alexandria, Egypt
05.2021 - 12.2023
- Improved customer service by efficiently handling queries and complaints.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Utilised excellent communication skills to provide detailed product information.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Sales assistant
Faculty Of Pharmacy Library
Alexandria, Egypt
01.2016 - 01.2021
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organized displays.
- Offered personalized shopping advice to enhance customer experiences.
Sales agent
Rani Juice Company
Alexandria , Egypt
01.2020 - 07.2020
- Managed stock levels effectively to avoid shortages during peak hours.
- Handled cash transactions accurately whilst providing excellent customer service.
- Executed proper storage of raw materials to reduce waste.
- Handled customer complaints professionally for increased satisfaction rates.
Education
Bachelor's degree - Management Information Systems
Higher Institute Of Tourism, Hotels and Computing
Alexandria / Egypt 2015 - 2019
Skills
- Leadership skills
- Operational support
- Customer relationship building
- Supply negotiation
Languages
English
Intermediate
Arabic
Fluent
Certification
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Timeline
Supervisor leader
Faculty Of Science University Library
01.2023 - 06.2024
Sales
Pharos University Of Pharmacy Library
05.2021 - 12.2023
Real estate assistant
Mockup For Decoration
01.2021 - 04.2024
Sales agent
Rani Juice Company
01.2020 - 07.2020
Sales assistant
Faculty Of Pharmacy Library
01.2016 - 01.2021
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
Bachelor's degree - Management Information Systems
Higher Institute Of Tourism, Hotels and Computing
2015 - 2019
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