Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Shrook S Almadi

Riyadh,Saudi Arabia

Summary

Offering strong organisational and leadership skills, combined with knack for streamlining processes and improving office efficiency. Knowledgeable about team coordination, task prioritisation, and effective communication. Ready to use and develop problem-solving, time management, and interpersonal skills in Executive CEO Office Manager role.

Experienced Executive CEO Office Manager with over 7 years in Business industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work history

Executive CEO Office Manager

THIQAH
Riyadh, Saudi Arabia
04.2025 - Current
  • Led team for successful execution of annual corporate goals.
  • Established strong industry partnerships for mutual business growth.
  • Identified growth opportunities, leading to business expansion.
  • Created and led successful business culture focused on performance.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Created and maintained updated CRM records to track office communications.

Senior CEO Office Manager

THIQAH
Riyadh, Saudi Arabia
04.2022 - 03.2025
  • Created vision for company direction, resulted in clear organizational objectives.
  • Answered high-volume daily telephone and email enquiries, minimizing correspondence backlogs.
  • Coordinated staff schedules for maximized productivity.
  • Led project management tasks to meet challenging deadlines.
  • Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
  • Created and submitted progress reports to upper management.
  • Communicated policy changes and business priorities to streamline office team tasks.

Executive Administrator

THIQAH
Riyadh, Saudi Arabia
08.2018 - 04.2022
  • Organised important company meetings, leading to improved communication across departments.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.

English Teacher

My First Steps Inc
Riyadh, Saudi Arabia
09.2016 - 02.2018

Priority banking relationship manager

Banque Saudi Fransi
Riyadh, Saudi Arabia
04.2009 - 03.2010
  • Achieved high customer satisfaction with regular follow-ups and updates.
  • Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
  • Established strong client relationships by providing exceptional customer service.

Education

Bachelor of Education - Early Childhood Education and Teaching

Princess Nourah Bint Abdulrahman University
Riyadh
/2000 - /2005

Diploma - Diploma of English

The University of British Columbia
Vancouver. British Columbia Canada
04.2011 - 06.2012

Diploma - Diploma of Art

Columbia College
Vancouver. British Columbia Canada
09.2012 - 08.2013

Diploma - International Business

Kwantlen Polytechnic University
01.2014 - 12.2015

Skills

  • Executive decision-making
  • Board management
  • Highly effective Executive with 8 years of experience, skilled in leadership and communication skills Passionate to improve workflows and implement automation processes across departments to minimise errors and reduce manual tasks Successfully led large, multi-faceted teams, implementing strategies and business plans
  • Performance reviews

Languages

English
Advanced

Timeline

Executive CEO Office Manager

THIQAH
04.2025 - Current

Senior CEO Office Manager

THIQAH
04.2022 - 03.2025

Executive Administrator

THIQAH
08.2018 - 04.2022

English Teacher

My First Steps Inc
09.2016 - 02.2018

Diploma - International Business

Kwantlen Polytechnic University
01.2014 - 12.2015

Diploma - Diploma of Art

Columbia College
09.2012 - 08.2013

Diploma - Diploma of English

The University of British Columbia
04.2011 - 06.2012

Priority banking relationship manager

Banque Saudi Fransi
04.2009 - 03.2010

Bachelor of Education - Early Childhood Education and Teaching

Princess Nourah Bint Abdulrahman University
/2000 - /2005
Shrook S Almadi