Shrook S Almadi
Riyadh,Saudi Arabia
Summary
Offering strong organisational and leadership skills, combined with knack for streamlining processes and improving office efficiency. Knowledgeable about team coordination, task prioritisation, and effective communication. Ready to use and develop problem-solving, time management, and interpersonal skills in Executive CEO Office Manager role.
Experienced Executive CEO Office Manager with over 7 years in Business industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Executive CEO Office Manager
THIQAH
Riyadh, Saudi Arabia
04.2025 - Current
- Led team for successful execution of annual corporate goals.
- Established strong industry partnerships for mutual business growth.
- Identified growth opportunities, leading to business expansion.
- Created and led successful business culture focused on performance.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Created and maintained updated CRM records to track office communications.
Senior CEO Office Manager
THIQAH
Riyadh, Saudi Arabia
04.2022 - 03.2025
- Created vision for company direction, resulted in clear organizational objectives.
- Answered high-volume daily telephone and email enquiries, minimizing correspondence backlogs.
- Coordinated staff schedules for maximized productivity.
- Led project management tasks to meet challenging deadlines.
- Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
- Created and submitted progress reports to upper management.
- Communicated policy changes and business priorities to streamline office team tasks.
Executive Administrator
THIQAH
Riyadh, Saudi Arabia
08.2018 - 04.2022
- Organised important company meetings, leading to improved communication across departments.
- Facilitated internal communications with clear and concise memos and bulletins.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
English Teacher
My First Steps Inc
Riyadh, Saudi Arabia
09.2016 - 02.2018
Priority banking relationship manager
Banque Saudi Fransi
Riyadh, Saudi Arabia
04.2009 - 03.2010
- Achieved high customer satisfaction with regular follow-ups and updates.
- Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
- Established strong client relationships by providing exceptional customer service.
Education
Bachelor of Education - Early Childhood Education and Teaching
Princess Nourah Bint Abdulrahman University
Riyadh /2000 - /2005
Diploma - Diploma of English
The University of British Columbia
Vancouver. British Columbia Canada 04.2011 - 06.2012
Diploma - Diploma of Art
Columbia College
Vancouver. British Columbia Canada 09.2012 - 08.2013
Diploma - International Business
Kwantlen Polytechnic University
01.2014 - 12.2015
Skills
- Executive decision-making
- Board management
- Highly effective Executive with 8 years of experience, skilled in leadership and communication skills Passionate to improve workflows and implement automation processes across departments to minimise errors and reduce manual tasks Successfully led large, multi-faceted teams, implementing strategies and business plans
- Performance reviews
Languages
English
Advanced
Timeline
Executive CEO Office Manager
THIQAH
04.2025 - Current
Senior CEO Office Manager
THIQAH
04.2022 - 03.2025
Executive Administrator
THIQAH
08.2018 - 04.2022
English Teacher
My First Steps Inc
09.2016 - 02.2018
Diploma - International Business
Kwantlen Polytechnic University
01.2014 - 12.2015
Diploma - Diploma of Art
Columbia College
09.2012 - 08.2013
Diploma - Diploma of English
The University of British Columbia
04.2011 - 06.2012
Priority banking relationship manager
Banque Saudi Fransi
04.2009 - 03.2010
Bachelor of Education - Early Childhood Education and Teaching
Princess Nourah Bint Abdulrahman University
/2000 - /2005
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