Summary
Work history
Education
Skills
Languages
Additional Information
Timeline
Generic

Shroq Alramadhan

saudi Arabia

Summary

Customer Service Representative who achieves high levels of customer satisfaction.

Work history

Customer service

Al AMER SUPERMARKET

• Consulted with customers on the latest styles and trends.

• Built customer confidence by actively listening to their concerns and -giving appropriate feedback

• Offered exceptional customer service to differentiate and promote the company brand.

• Answered customers' questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Education

BACHELOR'S DEGREE - Tourism and Hospitality

King Faisal University
2021

Skills

  • Multitasking
  • Excellent computer skills
  • Dispute resolution
  • Customer service
  • Time management
  • Interpersonal communications
  • Easily approachable- Affable character
  • Quick learner

Languages

English
Intermediate
B1
Arabic
Advanced
C1

Additional Information

TRAINING HISTORY

• Financial analysis.

• Emotional Intelligence

• Accounting

•Communicate Effectively with Customers

•Influencing and Persuasion Skills

Timeline

Customer service

Al AMER SUPERMARKET

BACHELOR'S DEGREE - Tourism and Hospitality

King Faisal University
Shroq Alramadhan