Shrouq Melhem
Riyadh
Summary
As a passionate and energetic Civil Engineer with over 5 years of experience, I have developed a broad skill set across various engineering disciplines. I work closely with clients, teams, and stakeholders to manage and execute complex projects and fulfill daily tasks. My experience includes project planning, coordination, cost estimation, quantity surveying, with a strong emphasis on meeting deadlines and maintaining high standards of quality. I am a growth - oriented committed professional, with a motivation to continuously learn and develop my technical and soft skills. My ability to think critically and propose alternative solutions helps me navigate obstacles that arise during project execution. Seeking a challenging role in an engineering firm that offers a position with a clear scope of work where I can prove the strength of team spirit. Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
9
9
years of professional experience
Work History
Projects Coordinator
Ata Rabah
Amman
12.2023 - 05.2024
- Collaborated with cross-functional teams as a Projects Coordinator at Ata Rabah, leveraging continuous communication to identify site issues promptly, contributing to maintaining project schedules and adherence to set timeframes.
- Enhanced project execution efficiency by maintaining real-time updates on requirements, equipment, and information, which resulted in 60% of projects being delivered within the planned handover dates.
- Pioneered administrative strategies that minimized project misunderstandings and requirement errors, ensuring a seamless flow of information and a sharp focus on client specifications, driving project delivery success.
Civil Engineer (Quantity Surveying)
Arabian International Construction & Contracting AICC
Amman
05.2021 - 01.2023
- Analyzed and interpreted key project contract documents, including time schedules, design drawings, and BOQ, leading to a 10% cost savings on the Princess Basma Hospital project by identifying cost-effective measures and optimizing resource allocation.
- Achieved over 90% precision in quantity take-offs for the Princess Basma Hospital project by expertly leveraging AutoCAD and Excel, resulting in a 50% reduction in material waste and contributing to significant cost efficiencies.
- Spearheaded fast-response communication protocols for the Arabian International Construction & Contracting team, mitigating calculation discrepancies and preemptively resolving 70% of potential conflicts with the supervision company, thus ensuring continuous project progress.
Customer Service Agent (Vendors Care)
Extensya
Amman
11.2019 - 05.2021
- Managed a high volume of inbound calls, utilizing advanced multitasking skills and a ticketing system to reduce the escalation time, significantly improving operational efficiency.
- Surpassed team qualitative and quantitative targets by consistently handling 40% more calls than the daily target, contributing to lower customer wait times and enhancing the overall productivity of the customer service department.
Self Employed
Private Maths & English Tutor
Amman
07.2017 - 11.2019
- Provided one-to-one tutoring in Mathematics and English for primary and secondary school students in their homes.
- Created personalized lesson plans to support school curriculum and improve student performance.
- Helped students develop confidence, study skills, and exam techniques.
- Monitored progress and communicated feedback to parents regularly.
Civil Engineer (Shop Drawing) Internship
Ahmad Melhem's Office
Irbid
01.2017 - 07.2017
- Achieved 90% accuracy in the design and drafting of structural elements such as columns and walls, as validated by feedback from a senior engineer, resulting in a high quality of deliverables and adherence to industry standards.
Civil Engineer (Site Engineer) Internship
Greater Irbid Municipality
Irbid
06.2015 - 12.2015
- Played a pivotal role in the execution of a two-floor school building construction, ensuring project adherence to architectural plans and structural standards.
- Coordinated on-site logistics for materials, tools, and labor, playing a critical role in maintaining project workflow and ensuring resource availability.
Civil Engineer Internship
Ministry of Public Works and Housing
Irbid
01.2015 - 06.2015
- Acquired a comprehensive understanding of ongoing road construction projects, ensuring familiarity with current engineering practices and Ministry standards.
- Advanced knowledge in the assessment of tender documents and bid invitations, facilitating improved compliance with employer specifications and project objectives.
Education
Master of science - Civil Engineering : Project Management Engineering
University of Jordan
Jordan01.2018
Bachelor of Science - Civil Engineering
Al-Albayt University
Jordan01.2015
Skills
- Quantity surveying and cost estimation
- BOQ preparation and cost control
- Construction project management
- Shop drawings review
- Facility management
- Project scheduling and planning
- Procurement management
- Attention to detail
- Analytical thinking
- Ethical judgment
- Procurement coordination
- Quality assurance and quality control (QA/QC)
- Technical documentation and reporting
References
- DR. Ghaleb Y. Abbasi, Abbasi@ju.edu.jo, 0795551211
- DR. GHALEB J. Sweiz, Gsweis@ju.edu.jo, 0799072828
Certificates And Educational Experience
- Jera, 12/01/23, Expert
- Microsoft Office (Word, Excel, PowerPoint, Access), 05/01/21, Intermediate
- AutoCAD Civil 3D, 09/01/19, Expert
- ETABS, 01/01/15, Intermediate
- Primavera P6, 06/01/17, Expert
- AutoCAD 2D, 07/01/13, Intermediate
Timeline
Projects Coordinator
Ata Rabah
12.2023 - 05.2024
Civil Engineer (Quantity Surveying)
Arabian International Construction & Contracting AICC
05.2021 - 01.2023
Customer Service Agent (Vendors Care)
Extensya
11.2019 - 05.2021
Self Employed
Private Maths & English Tutor
07.2017 - 11.2019
Civil Engineer (Shop Drawing) Internship
Ahmad Melhem's Office
01.2017 - 07.2017
Civil Engineer (Site Engineer) Internship
Greater Irbid Municipality
06.2015 - 12.2015
Civil Engineer Internship
Ministry of Public Works and Housing
01.2015 - 06.2015
Master of science - Civil Engineering : Project Management Engineering
University of Jordan
Bachelor of Science - Civil Engineering
Al-Albayt University