Silvia Sehgal
Campbelltown
Summary
Accomplished and energetic professional with a solid history of achievements across multiple industries, including hospitality, security, and customer service. Known for exceptional organizational skills, problem-solving abilities, and a commitment to delivering high-quality results. A motivated leader with strong interpersonal skills, dedicated to building positive relationships with clients, colleagues, and stakeholders. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Security Guard
Bega Cheese Factory
Adelaide
08.2024 - Current
- Welcoming visitors and clients in a professional manner.
- Managed security paperwork, permits, and contractor documentation
- Computer-literate with experience in security systems, digital reporting, and data entry
- Handled daily security paperwork, logs, and compliance records
- Conducted contractor and visitor inductions, ensuring safety and site compliance
- Answering phone calls, managing correspondence, and maintaining front desk operations.
- Scheduling and coordinating appointments and meetings.
- Assisting with administrative tasks and record keeping.
Security Guard
Wilson Security
Adelaide
07.2023 - Current
- Providing professional security services across multiple high-profile commercial, financial, industrial, and event locations under Wilson Security contracts in Adelaide.
- Key Sites Assigned (Under Wilson Security): Pelican Point Power Station, Adelaide Festival Centre, Commonwealth Bank of Australia (CBA), ANZ Bank, National Australia Bank (NAB), Dan Murphy's
- General Security Operations
- Conduct regular site patrols to ensure safety, security, and compliance with site-specific procedures
- Monitor access control points, verify identification, and manage visitor entry
- Maintain accurate incident reports, logbooks, and shift documentation
- Respond promptly to alarms, incidents, and emergency situations in accordance with company and site protocols
- Completed site-specific induction and compliance training
- Managed security paperwork, permits, and contractor documentation
- Oversaw truck and delivery management, including entry/exit control and verification of delivery documents
- Coordinated with site personnel to ensure safe movement of vehicles and materials
- Maintained high security standards in a critical infrastructure environment
- Provided event security services during live performances and public events
- Delivered high-quality customer service, assisting patrons and staff
- Conducted crowd management and patrols across venue premises
- Monitored public areas to prevent incidents and ensure patron safety
- Performed front-of-house security duties in high-risk financial environments
- Ensured safe and secure operations during business hours
- Assisted customers and staff while maintaining professional conduct
- Monitored ATM areas, entrances, and internal zones to deter theft or suspicious activity
- Followed strict confidentiality and compliance requirements
- Conducted loss prevention and theft deterrence patrols
- Observed and reported suspicious behaviour
- Maintained a visible security presence to ensure customer and staff safety
- All above locations were serviced as part of Wilson Security assignments under rotating and permanent site deployments.
- Directed clients and visitors within premises while on shift.
- Escorted clients and personnel as required.
- Operated radios, entry check-in systems, and swipe card access.
- Prepared accurate daily shift reports and handled security documentation.
- Provided exceptional customer service in high-pressure situations.
Security Officer
Metcash Security
Adelaide
07.2023 - 12.2024
- Provided customer service support for security-related inquiries.
- Managed access control systems and coordinated security arrangements.
- Liaised with clients to address concerns and maintain safety compliance.
- Assisted in report preparation and documentation.
Customer Service & Housekeeping Attendant
Hotel Pullman
Adelaide
10.2022 - 12.2022
- Greeted guests with a friendly and professional manner.
- Provided hotel information and answered guest queries about amenities.
- Ensured compliance with safety and hygiene regulations.
- Restocked housekeeping carts, supply closets, and guest rooms.
Customer Service & Cashier
Ultimate Carwash
Adelaide
06.2022 - 10.2022
- Delivered excellent customer service to ensure a positive experience.
- Handled cash and processed transactions accurately.
- Coordinated and scheduled deliveries according to operational needs.
- Maintained updated knowledge of promotions and services.
Education
Graduation diploma - commercial cookery, Diploma of hospitality management and kitchen management
Grenfell institute of technology
Adeliade03.2025
Bachelor of Business Administration -
Guru Nanak Dev University (GNDU)
Amritsar07.2018
Intermediate -
Hans Raj Mahila Maha Vidyalaya
03.2015
Skills
- Strong verbal and written communication skills
- Ability to write formal emails and handle professional correspondence
- Team leadership
- Independent work capability
- Creative problem-solving
- Decision-making abilities
- Time management
- Prioritization skills
- Proficient in MS Office Suite
- Basic administrative tools
- Customer service
- Event security
- Safety compliance
- Administrative support
- Front desk operations
- Team coordination
- Crisis response
- Grounds monitoring
- Relationship building and management
- Workplace safety
- Security operations experience
References
- George Pelican, Head, Pelican Point Power Station, +61 431 055 385
- Zac, Manager, Bega Cheese Factory, Adelaide, +61 419 110 070
- Parmod, Manager, Ultimate Carwash, Adelaide, 0426 299 762
- Mr. Mich Wilson, Supervisor, Wilson Security, +61 449 134 470
Attributes
- Professional, approachable, and customer-focused demeanor.
- Adaptable to new environments and quick to learn new skills.
- Strong sense of responsibility and reliability.
Timeline
Security Guard
Bega Cheese Factory
08.2024 - Current
Security Guard
Wilson Security
07.2023 - Current
Security Officer
Metcash Security
07.2023 - 12.2024
Customer Service & Housekeeping Attendant
Hotel Pullman
10.2022 - 12.2022
Customer Service & Cashier
Ultimate Carwash
06.2022 - 10.2022
Graduation diploma - commercial cookery, Diploma of hospitality management and kitchen management
Grenfell institute of technology
Bachelor of Business Administration -
Guru Nanak Dev University (GNDU)
Intermediate -
Hans Raj Mahila Maha Vidyalaya