Summary
Overview
Work History
Education
Skills
Timeline
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Simon Tran

Adelaide

Summary

Proactive and customer-focused, excelled at Nandos Northpark by enhancing team safety and efficiency. Demonstrated exceptional customer service and cash handling accuracy, leading to increased satisfaction. Skilled in creating personalized beverages at GongCha, reflecting strong work ethic and attention to detail. Achieved consistently positive feedback without relying on numerical percentages.


Overview

2
2
years of professional experience

Work History

Team Member

Nandos Northpark
05.2023 - 02.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Worked effectively in fast-paced environments.
  • Used EPTOS machine to take orders.

Store Staff

GongCha
02.2023 - 04.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.

Education

Bachelor of Software Engineering - Information Technology

University of South Australia
Adelaide, SA

Skills

  • Customer service
  • Strong work ethic
  • Positive attitude
  • Cleanliness and hygiene
  • Cash handling accuracy
  • Attention to detail
  • Following instructions
  • Flexible schedule

Timeline

Team Member

Nandos Northpark
05.2023 - 02.2025

Store Staff

GongCha
02.2023 - 04.2023

Bachelor of Software Engineering - Information Technology

University of South Australia

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Simon Tran