Simranjit Singh
Findon
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Chef
Dawn To Dusk Cafe And Restaurent
04.2023 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Interacted with guests to obtain feedback on product quality and service levels.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
Rideshare Driver
Uber
08.2022 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Adhered to all safety regulations and traffic laws while driving.
Pizza Maker
San Giorgio
08.2018 - 04.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Motor Mechanic
GB Auto Care
04.2021 - 08.2022
- Adhered to company standards and manufacturer guidelines for each repair.
- Listed work performed on each unit in order to properly invoice customers.
- Collected information to correctly file warranty claims.
- Inspected and tested equipment to locate damage or worn parts.
- Recommended changes in circuitry or installation specifications to simplify assembly and maintenance.
- Conducted, maintained, tested and repaired cars and electronic components, parts, equipment and systems.
Education
No Degree - Diploma in Automotive Technology
Durban International College
Adelaide, SA03.2021
Skills
- Hand Tools
- Marketing Strategies
- Organization and Prioritization
- Verify Food Quality
- Train Staff
- Rotation Procedures
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Urdu
Limited Working
Timeline
Chef
Dawn To Dusk Cafe And Restaurent
04.2023 - Current
Rideshare Driver
Uber
08.2022 - Current
Motor Mechanic
GB Auto Care
04.2021 - 08.2022
Pizza Maker
San Giorgio
08.2018 - 04.2023
No Degree - Diploma in Automotive Technology
Durban International College
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