Sirajim Muneer
Jeddah,Saudi Arabia
Summary
Highly experienced Business Manager bringing 20 years of dedicated service at Landmark Group. Demonstrated success in generating substantial sales increases, strengthening customer loyalty initiatives, and developing top-tier teams. Enthusiastic about leveraging proven strengths in business development and e-commerce to support continued growth and excellence.
Overview
20
20
years of professional experience
Work history
CP Manager and Operations In charge
Centrepoint, Landmark Group
Jeddah, Saudi Arabia
2020.07 - 2024.02
- Streamlined business operations to improve efficiency.
- Developed Saudi Business Managers ( 4 Saudi National BM)
- Managed team dynamics by implementing conflict resolution strategies.
- Delegated tasks efficiently to maximize productivity.
- Led project teams, resulting in timely completion of tasks. (Jeddah Park Project/MOA/Andalus Renovation)
- Facilitated Saudi staff training, resulting in better customer service.
Business Manager
Centrepoint, Landmark Group
Jeddah, Saudi Arabia
2019.03 - 2020.06
- First One CP Pilot Store Business Manager
- Enhanced productivity by implementing new workflow systems.
- Devised sales targets, driving the team's motivation and focus towards achieving them.
.
Senior Mall Manager
Centrepoint, Landmarkgroup
Jeddah, Saudi Arabia
2010.04 - 2019.02
- Mall Manager in CP Dome for Six Years (2010 to 2016)
- Handled Entire Mall Operations of CP Dome including HC/ICONIC/EMAX
- First Feminization Store and Initiated Training programs for Lady Staff development.
- Implemented marketing strategies for increased footfall.
- Managed mall operations to ensure smooth daily functioning.
- Negotiated contracts with vendors for cost-effective services.
Mall Manager
Centrepoint, Landmarkgroup
Makkah, Saudi Arabia
2006.06 - 2010.03
- Implemented marketing strategies for increased footfall during Hajj.
- Led all Makkah area projects and new store openings.
Store associate & Chief Cashier
City Plaza, Landmarkgroup
Jeddah, Saudi Arabia
2003.09 - 2006.05
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
Education
Diploma in Electronics and Communication Engg. -
SRM University
Chennai, IndiaSkills
- Sales and business development
- E-commerce strategies
- Team leadership and management
- Customer service excellence
- Store operations management
- Inventory management and control
- Operational efficiency improvement
- Loss prevention and risk management
- Staff training and development
- Compliance with health and safety regulations
Languages
English
Advanced
Accomplishments
Best Mall Manager Award (CP Dome)
Best POTM Sales award
Best Gift Card Sales award
Timeline
CP Manager and Operations In charge
Centrepoint, Landmark Group
2020.07 - 2024.02
Business Manager
Centrepoint, Landmark Group
2019.03 - 2020.06
Senior Mall Manager
Centrepoint, Landmarkgroup
2010.04 - 2019.02
Mall Manager
Centrepoint, Landmarkgroup
2006.06 - 2010.03
Store associate & Chief Cashier
City Plaza, Landmarkgroup
2003.09 - 2006.05
Diploma in Electronics and Communication Engg. -
SRM University