Dynamic and results-driven professional with cash handling expertise and a strong focus on customer relations, honed at Hotel Bhaktapur Inn. Proven ability to enhance operational efficiency through effective time management and team collaboration, ensuring a seamless checkout experience and maintaining high standards of cleanliness. Committed to delivering exceptional service and fostering positive customer interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Hotel Bhaktapur Inn
Byasi Bhaktapur, Nepal
05.2023 - 02.2024
Collected payments and provided accurate change.
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Delivered a high level of customer service using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed sales transactions to prevent long customer wait times.
Answered customer inquiries regarding store policies and procedures.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Stock Manager
Coriander Garden Restaurant
Shantinagar Gate, Kathmandu, Nepal
03.2021 - 07.2022
Maintained accurate inventory records and monitored stock levels.
Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
Prepared detailed reports on inventory status and stock movements.
Evaluated current stock levels against forecasted demand to minimize overstocking or shortages.
Organized product shipments, ensuring timely delivery of goods.
Checked in and posted orders from hubs and vendors.
Coordinated with store manager on inventory purchases, updates and replacements.
Conducted regular physical audits of warehouse products.
Assisted in developing efficient storage solutions for optimal space utilization.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Education
Master In CyberSecurity - Information And Technology
University of Sunshine Coast
Adelaide, SA
01-2027
Skills
Cash handling expertise
Written and verbal communication
Checkout monitoring
Customer relations
Cash handling
Team collaboration
Reliability and punctuality
Time management skills
Refunds and exchanges
Cleanliness
Team leadership
Patience and empathy
Expense tracking
Multitasking proficiency
Languages
Nepali
Native/ Bilingual
English
Full Professional
Hindi
Full Professional
Certification
IELTS General Training (band 7)
Driver's license (car, bike, scooter, moped)
References
References available upon request.
Timeline
Cashier
Hotel Bhaktapur Inn
05.2023 - 02.2024
Stock Manager
Coriander Garden Restaurant
03.2021 - 07.2022
Master In CyberSecurity - Information And Technology