Hi, I’m
Sithaf Sabakthajin Mohammed
Field Service Engineer
Al Jubail,Eastern Province
Summary
Energetic Field Service Engineer with 11+ years background performing Electrical panels (UPS, Battery Chargers, Renewable energy & Batteries) repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits.
Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services. Skilled at training and mentoring field service personnel to troubleshoot and corrective actions, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for industrial systems.
Installation, Testing & Commissioning of Backup Power Systems (UPS, Battery Charger, Renewable Energy & Batteries) in many sites across KSA, UAE, Bahrain
Will be at service 24*7 hours if my job insist.
Overview
10
years of professional experience
11
years of post-secondary education
5
Languages
Work History
Eram Power Electronics CompanyDammam 3rd Industrial City, Eastern Province, Saudi Arabia
Senior Field Service Engineer
10.2020 - Current
Job overview
- Tested equipment performance and demonstrated operation and servicing best practices.
- Recommended design changes, upgrades and replacements to improve systems performance.
- Disassembled and reassembled UPS componensts to repair or malfunctioning components.
- Scheduled service calls according to customer location and urgency of need.
- Installed different types of batteries (VRLA, Lead-Acid, Ni-Cd, LiFePO4 )
- Acid filling, Alkaline filling, Distilled water filling to the desired batteries as required.
- Configure the UPS, Battery Charger, Solar Charge controllers, according to the type of batteries and the capacity of the batteries.
- Charging, Discharging the batteries (battery capacitance test)
- Meeting with clients like ARAMCO, SABIC, MA'ADEN, TASNEE etc.,
- Commissioning the Battery Charger and Batteries installed in DEWA (Dubai Electricity and Water Authority)
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Managed administrative tasks such as maintaining customer service logs and internal service records.
- Performed onsite installation, modification and maintenance of systems and equipment.
Arabian Power ElectronicsAl Khobar, Eastern Province, Saudi Arabia
Field Service Engineer
10.2015 - 09.2020
Job overview
- Managed maintenance data records and tracked operating information for onsite reference.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in electrical systems.
- Checked safety practices and integrity of PPE.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Monitored work performance and quality to maintain standards.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Recommended design changes, upgrades and replacements to improve systems performance.
- Scheduled service calls according to customer location and urgency of need.
Saudi Electronics Trading Co. Riyadh, Riyadh
Service Technician
10.2013 - 09.2015
Job overview
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Handled main maintenance contract in Princess Noura University, Riyadh
Education
CMS College of EngineeringNamakkal
Bachelor of Engineering from Electronics & Communication Engineering
07.2007 - 08.2011
Union Higher Secondary SchoolMambra
No Degree from Higher Secondary School
06.2005 - 03.2007
Carmel Higher Secondary SchoolChalakudy
No Degree from SSLC
06.2000 - 03.2005
Skills
- Testing and calibration
- Customer service management
- Performance testing
- Equipment installation and repair
- Employee training
- Technical Support
- Coordinating projects
- Documentation
- System repairs
- Diagnostics and troubleshooting
- Corrective Actions
Languages
Malayalam
Native language
English
Upper intermediate
B2
Hindi
Intermediate
B1
Arabic
Beginner
A1
Software
Instrumentation Communication
Modbus Communication
Certification
- Licensed & Certified UPS ENGINEER - From ERAM POWER ELECTRONICS
Timeline
Senior Field Service Engineer
Eram Power Electronics Company
10.2020 - Current
Field Service Engineer
Arabian Power Electronics
10.2015 - 09.2020
Service Technician
Saudi Electronics Trading Co.
10.2013 - 09.2015
CMS College of Engineering
Bachelor of Engineering from Electronics & Communication Engineering
07.2007 - 08.2011
Union Higher Secondary School
No Degree from Higher Secondary School
06.2005 - 03.2007
Carmel Higher Secondary School
No Degree from SSLC
06.2000 - 03.2005
Similar Profiles
Narayanan PullarambathNarayanan Pullarambath
Area Supervisor - Western Region at Eram Company Ltd.Area Supervisor - Western Region at Eram Company Ltd.
Edwin ToledoEdwin Toledo
TELECOM Quality Control Inspector at Eram Engineering Company. W.l.lTELECOM Quality Control Inspector at Eram Engineering Company. W.l.l
NawKhu PawNawKhu Paw
Warehouse Associate at High Power ElectronicsWarehouse Associate at High Power Electronics