Microsoft Excel
Siti Rohani Kasirie
Nurse Manager
Riyadh,Ar Riyad
Summary
Highly skilled and enthusiastic professional Nurse Manager with more than thirty years of experience managing operations in Hemodialysis /CAPD settings with solid knowledge in Infection Control and Patient Safety management .
Contributing to successful JCIA survey from 2nd to the 5th survey including the latest CBAHI survey in MArch 2021.
Actively involve in Commissioning of New Hemodialysis setting for King abdullah Foundations in Riyadh,Mekah,Medinah,Jeddah and Hail /KASCH Hemodialysis /CAPD /Yarmouk Hemodialysis Unit .
Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient Nursing staff and other Healthcare provider . Goal-driven Nurse Manager with well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Saudi Council and Health Specialist . Nurse Manager with proven ability to deliver exemplary level of healthcare service delivery to patients.
Coordinate admission and discharge of patients in Dialysis Program . Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
1
1
Language
1
1
Certification
10
10
years of post-secondary education
35
35
years of professional experience
Work History
Nurse Manager
KAMC-MNGHA -ISKAN Hemodialysis Unit
Riyadh, Ar Riyad
10.2016 - Current
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Nominated as Patient safety and Infection Control Liaison offiicer for Hemodialysis /CAPD Unit .
- Actively involve in preparation of CBAHI and JCIA Survey and contributing to the success of the visit .
- Supervised, directed and motivated high-quality performance from nursing staff.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Exercised exemplary clinical judgment when making care decisions.
- Managed 19 nurses in 22 bed capacity unit and handling needs of Hemodialysis outpatients.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Updated patient charts using Hospital Informatic system with data such as medications to keep records current and support accurate treatments.
- Conducted patient assessments and developed treatment plans.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Educated patients and caregivers on healthcare protocols and processes.
- Established and continuously optimized unit schedules and individual work assignments.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Delivered expert case management, milieu management, medication administration and emergency intervention.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Oversaw operations, including admissions and discharges and scheduling of nursing staff.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Responded to behavioral and medical crises codes.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
Covering Nurse Manager/Nurse Manager
KAMC-MNGHA Hemodialysis /CAPD & Iskan Hemodialysis Unit
Riyadh, Ar Riyad
07.2019 - 12.2023
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Updated patient charts using Hospital Informatic System (HIS)) with data such as medications to keep records current and support accurate treatments.
- Actively involve in preparation of CBAHI /JCIA survey .
- Nominated as a NGHA representative for Hemodialysis /CAPD and CRRT items review in NUPCO.
- Observing adequate management, safety management, safe medication administration and effective emergency intervention.
- Exercised exemplary clinical judgment when making care decisions.
- Conducted patient assessments and developed treatment plans.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Advised caregivers and family members in providing emotional and psychological care to support patient needs.
- Established and continuously optimized unit schedules and individual work assignments.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, Vascular Access Coordinator,Dietitians and social workers.
- Managed 148 nurses ,7 Patient Care Technician and 5 Unit Assistants in both KAMC-Hemodialysis and Peritoneal Dialysis unit handling needs of outpatients and inpatients and Satelite Unit in Iskan.(yarmouk)
- Kept optimal supply levels in the unit to meet typical patient loads and needs .
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper access care to achieve unit and facility goals.
- Interacted effectively with department managers to promptly correct problems and improve services for the outreach patient .
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Represented facility at Tender meetings or with governing boards.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Created work schedules for multiple shifts to confirm complete Unit coverage.
- Produced monthly Dialysis census , CQI projects ,consumption & consumables inventory reports to the Director .
- Recruited,interviewed and hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed policies and procedures for effective Dialysis and Access management according to the Best Standards .
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff for continued compliance with associated regulations.
- Collaborated with store manager to maintain daily sufficient supplies and operations.
Nurse Manager
KAMC-MNGHA Hemodialysis /CAPD
Riyadh, Ar Riyad
06.2010 - 10.2016
- Contributed substantially to successful department JCIA accreditation by consistently operating to highest standards of care.
- Involved actively in commissioning of new 5 Centres of King Abdullah Foundation in Riyadh,Jeddah ,Mekah ,Medina ,Hail / KASCH and Iskan Hemodialysis Unit (Yarmouk)
- Involved actively in Tender /Contract with regard to Hemodialysis /PD Machines and consumables
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Involve in developing the Unit Departmental policy and procedures /standard of care /competencies /training program for both Hemodialysis /Peritoneal dialysis .
- Promoted professional development opportunities to encourage nurses to pursue continuous training.Assist in developing and conducting the Hemodialysis Residency program and Cross training program in the unit .
- Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain their trust and improve the compliances to treatment .
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Supervised and managed functions for 40 beds capacity in the unit and outreach care for inpatients , 22 stations in Yarmouk ,including daily scheduling, tasking and administration.
- Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Provided clinical instructions and residency program to orient new nurses , residents and potential student nurses to achieve training outcomes.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Schedule and create a preceptorship program for new dialysis nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Exercised exemplary clinical judgment when making care decisions.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper access care to achieve unit and facility goals.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
Acting Nurse Manager
KAMC-MNGHA Hemodialysis/CAPD
Riyadh, Ar Riyad
06.2009 - 06.2010
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Conducted patient assessments and developed treatment plans.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Exercised exemplary clinical judgment when making care decisions.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Established and continuously optimized unit schedules and individual work assignments.
- Arrange the Vaccination program for Dialysis patients to protect individuals from measles, pneumonia, influenza ,Hepatitis B and other illnesses of concern.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Counseled families to improve communication.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning and Multidisciplinary meeting .
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
Assistant Nurse Manager
KAMC- MNGHA -Hemodialysis /CAPD
Riyadh, Ar Riyad
06.2007 - 05.2009
- Performed real-time chart audits for all patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Kept organized records of facility's services, including utilization of inpatient beds.
- Verified facility remained up-to-date and compliant with laws and regulations.
- Streamlined all steps in rapid response situations by prioritizing and delegating tasks.
- Worked at least 60 hours per month as floor nurse to maintain clinical proficiency.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Exercised exemplary clinical judgment when making care decisions.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Established and continuously optimized unit schedules and individual work assignments.
- Straightened staffs to keep Hemodialysis /CAPD area clean and neat.
Staff Nurse1 (Registered Nurse)
Prince Sultan Kidney Centre -NWAFH
Saudi Arabia , Tabuk
02.2002 - 02.2007
- Identified Patient problem and medical conditions during dialysis by conducting appropriate assessment and observations and reviewing patient histories during patient care .
- Doing On Call duty for Peritoneal dialysis /Hemodialysis
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Strengthened training and nursing knowledge by taking part in continuing education programs and Dialysis workshops.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Cared for patients in 38 bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
- Assigned as a Charge Nurse in Nephrology Clinics/CAPD /VAscular Access /Pre and Post Transplant Clinics on my last two years of service
Acting NurseManager
Normah Medical Specialist Centre -Renal Unit
Sarawak, Kuching
01.2000 - 01.2002
- Handled day-to-day running of the unit operation ensuring high levels of productivity and progression.
- Developed team communications and information for meetings.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Worked closely with Consultant,Physician and Staffs to maintain optimum levels of communication to effectively and efficiently complete task/assignment .
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Drove operational improvements which resulted in waste management and improved profit margins.
- Received and processed stock into inventory management system.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely manner
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Advised caregivers and family members in providing emotional and psychological care to support patient needs.
- Actively engaged and participated in consults, patient care plan development and patient monitoring.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Educated patients and caregivers on healthcare protocols and processes.
- Established and continuously optimized unit schedules and individual work assignments.
- Exercised exemplary clinical judgment when making care decisions.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, Clinical Nurse Manager ,Dietitian and social workers.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Evaluated skills of all nursing personnel and verified staff certifications for validity.
Charge Nurse
Normah Medical Specialist Centre - Hospital Based Renal Unit
Sarawak, Kuching
05.1992 - 01.2000
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Implemented quality patient care techniques to align with safety, health and organizational policies.
- Took samples such as blood speciment and routine assessment tests.
- Documented medications administered and treatments and procedures performed on appropriate records to protect privacy and confidentiality of Clients information.
- Worked with clients diagnosed with End Stage Renal Failure on Hemodialysis and assess needs and determine best option of care for the clients .
- Documented patient vitals, behaviors and conditions to communicate concerns to the physician /consultant .
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Triaged incoming phone calls from emergency rooms and inpatient units to determine needs and prioritize care for Hemodialysis treatment .
- Built rapport with patients and family members to deliver exceptional care.
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Documented all information in patients' electronic medical record, relaying information to Physician and care providers to facilitate continuity of care.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Scrub Nurse - Operating Theatre
Multimedic Specialist Centre - Obstetric/Gynae
Sarawak, Kuching
05.1989 - 05.1992
- Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Assist in Performing surgery /procedures using strict sterile Techniques .
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Direct Care for patient pre /during /post surgery
- Demonstrate knowledge and clinical assessment skills.
- Administer pre Medication prior to Surgery .
- Act as a Scrub Nurse for Minor and major OB/Gynae cases .
- Disinfect /Autoclaving/packaging the surgical instrument for the unit after used .
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from anesthesia or surgical procedures, including facilitating wound care and pain management.
- Adhered to strict safety measures by carefully determining proper techniques/procedures during the surgery .
- Close Monitoring of patient in recovery room post anesthesia reactions and observe for any complication after surgery .
Education
No Degree - High Grade School
Kapit Secondary School
Malaysia 01.1978 - 12.1983
Diploma in Nursing - Nursing Practice
School of Paramedic Personnel
Kuching ,Malaysia 03.1985 - 04.1988
Post Basic Renal Nursing - Renal Nursing
School of Nursing
General Hospital Kuala Lumpur 01.2000 - 06.2000
Infection Control Liaison Course - Infection Control
Post Graduate Medical Education & Research Centre
North West Armed Forces Hospital Program -Tabuk 01.2003 - 04.2003
Skills
Excellent Clinical skills and knowledge
undefinedSoftware
Certification
Licensed [Job Title] - [Timeframe]
Timeline
Covering Nurse Manager/Nurse Manager
KAMC-MNGHA Hemodialysis /CAPD & Iskan Hemodialysis Unit
07.2019 - 12.2023
Nurse Manager
KAMC-MNGHA -ISKAN Hemodialysis Unit
10.2016 - Current
Nurse Manager
KAMC-MNGHA Hemodialysis /CAPD
06.2010 - 10.2016
Acting Nurse Manager
KAMC-MNGHA Hemodialysis/CAPD
06.2009 - 06.2010
Assistant Nurse Manager
KAMC- MNGHA -Hemodialysis /CAPD
06.2007 - 05.2009
Infection Control Liaison Course - Infection Control
Post Graduate Medical Education & Research Centre
01.2003 - 04.2003
Staff Nurse1 (Registered Nurse)
Prince Sultan Kidney Centre -NWAFH
02.2002 - 02.2007
Post Basic Renal Nursing - Renal Nursing
School of Nursing
01.2000 - 06.2000
Acting NurseManager
Normah Medical Specialist Centre -Renal Unit
01.2000 - 01.2002
Charge Nurse
Normah Medical Specialist Centre - Hospital Based Renal Unit
05.1992 - 01.2000
Scrub Nurse - Operating Theatre
Multimedic Specialist Centre - Obstetric/Gynae
05.1989 - 05.1992
Diploma in Nursing - Nursing Practice
School of Paramedic Personnel
03.1985 - 04.1988
No Degree - High Grade School
Kapit Secondary School
01.1978 - 12.1983
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