SIVAKUMAR S
Module Lead - Technical Support
riyadh,Saudi Arabia
Summary
Accomplished IT professional with extensive expertise in hardware management, including DELL, HP, Super Micro, and Intel servers. Proficient in operating systems such as RedHat, CentOS, SUSE, Oracle, and Ubuntu. Skilled in cloud solutions with a focus on AWS services like EC2 and S3. Demonstrates strong capabilities in virtualisation through KVM and VMware technologies. Adept at scripting with Shell Scripting and managing configurations using Puppet and Ansible. Experienced in remote management tools such as HP ILOM and Dell iDRAC. Possesses excellent problem-solving abilities, communication skills, team building, and leadership qualities. Expertise in Docker containerisation platform enhances deployment efficiency. Committed to leveraging technical skills for innovative IT solutions while pursuing continuous professional development.
Overview
8
8
years of professional experience
Work history
Module Lead - Technical Support
Clear-Trail Technology
Riyadh, Saudi Arabia
12.2022 - Current
- Working as Linux Server Engineer L2 and L3 level.
- Data center operation and maintenance.
- Configured PXE server for automatic OS installation and Managing DNS & DHCP servers.
- Ubuntu and Oracle Linux OS and application-level installation and support.
- Application installation to 1000+ servers through shell script.
- Upgrading Kernel to the required version and manual patching through script.
- Managing physical server and configuring RAID level on that.
- Creating VM’s in KVM environment and installing Oracle Linux OS.
- Troubleshooting boot, Grub and Kernel level issues of Linux servers of Oracle and Ubuntu.
- Create, extend, and reduce file system using LVM and experienced with NFS.
- Understanding of shell scripting and automate the routine tasks.
- Providing Application support for internal applications and Monitoring.
- Automating routine task using Ansible automation Tool.
- Deployed Isilon (Power Scale) Storage and managing.
- Dell IDRAC and HP ILO remote console management tool.
- Raising case to DELL and Co-ordinating with them for the hardware level troubleshooting.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
Linux Server Admin
DXC Technology Client: FedEx Corporation (Europe)
10.2020 - 12.2022
- Involved in Linux Server OS Administration and maintenance in 24/7 production server environment.
- Ticket Handling with given SLA timeline.
- Patching production Linux servers on quarterly basis through script and automation.
- Creating VM’s in VMWare environment and installing Linux OS.
- Installing and decommissioning of Linux servers
- Create, extend, and reduce partitions using LVM and experienced with NFS.
- User account management using LDAP authenticator.
- OS Level troubleshooting, User Account management.
- Understanding of shell scripting and automate the routine tasks.
- Implementing Red Hat Enterprise Linux Server in Physical, VMware VM's.
- ILOM, iDRAC, and BMC remote console management tools.
- Analyzing logs, Raising support cases and co-ordination with Hardware and OS vendors.
- Red Hat Patch updating using the Puppet and centralized YUM repositories.
Senior System Engineer
Cognizant Technology Solutions
01.2020 - 10.2020
- Performed L1 tasks and sent reports to the client on a daily basis.
- Mail Monitoring, New Relic alert and Jira tool Monitoring.
Member – IT Service (Linux Server Admin)
ZOHO Corporation Private Limited
03.2019 - 12.2019
- Involved in Linux Server OS Administration and maintenance in 24/7 production server environment.
- Providing support for international DC environment to the application teams.
- Creating VM’s in KVM and installing Linux OS.
- Performing RAID for the servers to manage disk failovers.
- Configuring and Managing Ansible to automate the routine tasks.
- Create, extend, and reduce partitions using LVM.
- Using Ansible package handing via RPM, YUM and SOURCE CODE compilation.
- Performing IP Tables Input & Output chains and port forwarding’s via IP Tables.
- Managing DNS & DHCP, Apache Tomcat servers.
- OS Level trouble shootings.
- Understanding of shell scripting and automate the routine tasks.
- Implementing Red Hat Enterprise Linux Server in Physical, VMware VM's.
- Configuring NFS server and clients.
- ILOM, iDRAC, and BMC remote console management tools.
Linux Engineer
SBA Info Solutions Pvt Ltd Client: City Union Bank
07.2017 - 03.2019
- Involved in Linux Server OS Administration and maintenance in 24/7 production server environment.
- Proving Supports for Windows to SUSE Linux migration Process for City union bank branches across India. (Via Phone Call and VNC and SSH).
- Performed patching on servers and Package handling to the end users.
- Experienced in Backup & restore it to newly installed OS from OS failed disks.
- Configuration of various services like Samba, NFS, DHCP servers.
- Managing user accounts on SUSE, REDHAT and CentOS Enterprises Linux.
- Managing Common share folder Access for the User by using Samba.
- Respond to requests and inquiries from Users within the pre-determined timeframe of our service level agreement.
- Create and Manage VM’s on Vmware ESXI Environment and installed various OS such as Windows and Linux including Redhat, Suse.
- Technologies involved: RHEL, Ubuntu, CentOS, SSH.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Sengunthar Engineering college
Diploma - Electrical and Electronics Engineering
Surabi college polytechnic
HSC - undefined
Govt.Boys, Hr.Sec.School
SSLC - undefined
Govt.Hr.Sec.School
Skills
- Hardware: DELL Servers, HP, Super Micro, and Intel Servers
- Operating System: RedHat 6 & 7, CentOS, SUSE, Oracle, Ubuntu
- Cloud Solutions: Amazon Web Services (AWS) Services - EC2, S3, VPC
- Virtualization: KVM and VMWARE
- Scripting Languages: Shell Scripting
- Remote Management: HP ILOM, Dell iDRAC, Intel
- Configuration management Tool: Puppet and Ansible
- Windows OS installation and trouble shooting and familiar with MS Outlook
- Basic software installation and troubleshooting, maintenance
- Problem-solving
- Communication skills
- Team building
- Leadership
- Ansible deployment
- Ansible automation
- Ansible expertise
- Docker containerisation platform
- Docker deployment
- Docker container technology
Languages
English
Advanced
Tamil
Proficient (C2)
Affiliations
- playing carom, watching random videos about creativity
Custom
- Place: Riyadh, Saudi Arabia
- Yours Sincerely
- Sivakumar S
Timeline
Module Lead - Technical Support
Clear-Trail Technology
12.2022 - Current
Linux Server Admin
DXC Technology Client: FedEx Corporation (Europe)
10.2020 - 12.2022
Senior System Engineer
Cognizant Technology Solutions
01.2020 - 10.2020
Member – IT Service (Linux Server Admin)
ZOHO Corporation Private Limited
03.2019 - 12.2019
Linux Engineer
SBA Info Solutions Pvt Ltd Client: City Union Bank
07.2017 - 03.2019
Diploma - Electrical and Electronics Engineering
Surabi college polytechnic
HSC - undefined
Govt.Boys, Hr.Sec.School
SSLC - undefined
Govt.Hr.Sec.School
Bachelor of Engineering - Electrical and Electronics Engineering
Sengunthar Engineering college
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