Skander Aidi
Sousse,Tunisie
Summary
A disciplined and detail-oriented professional with extensive experience in premium client relations and high-precision environments.
Skilled in communicating clearly under pressure, managing fast-paced situations, and executing strict safety procedures. A reliable team player seeking to bring this strong focus on guest service and operational reliability to a cabin crew role.
Overview
3
3
Languages
8
8
years of professional experience
Work history
Electrical and Automation Maintenance Technician
Hutchison
Sidi Abdelhamid, Sousse
2023.03 - Current
- Fixed automated machines and Siemens/Schneider PLC systems to minimize factory downtime.
- Maintained robotic arms and precision sensors used on the automotive assembly lines.
- Diagnosed electrical faults quickly by reading industrial electrical blueprints and schematics.
- Managed smooth shift handovers by clearly communicating ongoing technical issues and pending repairs to the incoming team.
- Followed strict safety rules (Lockout/Tagout) to ensure a safe working environment.
- Coordinated with production operators to quickly understand machine issues and minimize line stoppages.
Electrical Assembly Technician
DRÄXLMAIER
Sousse
2022.02 - 2023.01
- Followed strict safety regulations and operational procedures to ensure a secure, hazard-free environment on the floor.
- Monitored system parameters and checked control panels to maintain absolute accuracy and equipment safety compliance.
- Identified and reported technical faults immediately to senior staff, practicing sharp situational awareness.
- Collaborated within a fast-paced team environment to meet daily operational goals under tight time constraints.
Part Time Technical Client Advisor
Mercedes-Benz Service Center (BRM)
Sousse
2018.08 - 2021.12
- Served as the main liaison between the mechanical workshop and the customers.
- Explained technical vehicle problems and repair needs to clients in simple, easy-to-understand language.
- Handled customer questions and complaints regarding repair costs, parts, and pick-up times.
- Managed the reception area and organized daily customer appointments to keep the floor running smoothly.
- Met daily with workshop manager to track repair progress and ensure vehicles were ready on time.
Education
Associate's degree - Automation and Industrial IT
Centre Sectoriel de Formation en Électronique de Sousse
Sousse 02/2021 - 02/2023
Diploma - Economic Sciences
Faculty of Economic Sciences and Management of Sousse
06/2018 - 05/2020
Skills
- High-quality guest service in fast-paced environments
- Strong safety awareness and strict attention to procedures
- Calm decision-making under operational pressureConfident communication between technical teams and clients
- Team-oriented with excellent collaboration and handover skills
- High emotional intelligence when handling client feedbackAdaptable to changing floor and service conditions
- Effective time management and sharp task prioritizationProactive learner with strong problem-solving skills
- Operational awareness across premium corporate sectors
Languages
Arabic
Native
English
Advanced
French
Advanced
References
References available upon request.
Timeline
Electrical and Automation Maintenance Technician
Hutchison
2023.03 - Current
Electrical Assembly Technician
DRÄXLMAIER
2022.02 - 2023.01
Part Time Technical Client Advisor
Mercedes-Benz Service Center (BRM)
2018.08 - 2021.12
Associate's degree - Automation and Industrial IT
Centre Sectoriel de Formation en Électronique de Sousse
02/2021 - 02/2023
Diploma - Economic Sciences
Faculty of Economic Sciences and Management of Sousse
06/2018 - 05/2020