Summary
Overview
Work History
Education
Skills
Certification
Languages Known:
Disclaimer
Timeline
Generic

S.M. SYED IMRAN

Riyadh

Summary

Retail professional with proven track record of driving operational excellence and team performance. Possesses deep experience in managing store operations, merchandising, and customer relations. Known for fostering collaborative environments and adaptable to dynamic retail landscapes, ensuring consistent results.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Retail Executive

The Professional Couriers
05.2023 - 03.2025
  • Monitored sales trends to identify opportunities for promotional strategies.
  • Implemented efficient checkout processes, improving transaction times for customers.
  • Resolved customer inquiries and complaints, fostering positive shopping experiences.
  • Participated in store meetings to discuss performance goals and improvement initiatives.

Retail Executive

SMSA Couriers and Logistics
02.2013 - 01.2024
  • Assisted in managing inventory levels to reduce stock discrepancies.
  • Collaborated with team members to enhance customer service experiences.
  • Executed daily merchandising tasks, ensuring product displays met company standards.
  • Trained new staff on operational procedures and customer engagement techniques.

Marketing Executive

Allianz Saudi Fransi Co-Operative Insurance
01.2010 - 12.2012
  • Developed and executed targeted marketing campaigns to enhance brand awareness.
  • Analyzed market trends to identify opportunities for product promotion and positioning.

Ticketing Supervisor

Al –Fouzan Travel & Tourism
01.2008 - 01.2010
  • Supervised ticketing operations, ensuring compliance with company policies and procedures.
  • Managed ticket sales and distribution, enhancing customer experience through efficient service.
  • Trained new team members on ticketing systems and best practices for customer interactions.
  • Resolved customer inquiries and issues, maintaining high satisfaction levels through effective communication.

Marketing Executive

United India insurance co. Ltd.
02.2003 - 12.2008
  • Worked as marketing Executive for 5 years
  • Collaborated with cross-functional teams to create cohesive marketing strategies.
  • Managed social media platforms, increasing engagement through consistent content updates.
  • Conducted competitor analysis to inform strategic decision-making processes.

Underwriter

Reliance General Insurance
12.2001 - 01.2003
  • Underwriting in Motor Department for 1 Year
  • Evaluated insurance applications to assess risk and determine coverage eligibility.
  • Analyzed financial information to ensure accuracy in underwriting decisions.
  • Collaborated with agents to gather necessary documentation for policy issuance.

Education

Bachelor of Electronic science (B.E.S) -

University of Madras
India
01.2000

Skills

  • Inventory Management
  • Transportation & Fleet Management
  • Data Analysis & Reporting
  • Warehouse Operations
  • Store operations
  • Merchandise planning
  • Performance analysis

Certification

  • 2000-2001 Diploma in computer application (Ms-office)
  • 2002-2003 Diploma in Advance computer application (Skills: Web Designing,)
  • 2008-2009 Diploma in Advance Air ticketing management & CRS

Languages Known:

English Excellent
Arabic Intermediate
Urdu Excellent
Hindi Excellent
Tamil Excellent

Disclaimer

I hereby declare that the above furnished details are true to the best of my knowledge and belief.

Timeline

Retail Executive

The Professional Couriers
05.2023 - 03.2025

Retail Executive

SMSA Couriers and Logistics
02.2013 - 01.2024

Marketing Executive

Allianz Saudi Fransi Co-Operative Insurance
01.2010 - 12.2012

Ticketing Supervisor

Al –Fouzan Travel & Tourism
01.2008 - 01.2010

Marketing Executive

United India insurance co. Ltd.
02.2003 - 12.2008

Underwriter

Reliance General Insurance
12.2001 - 01.2003

Bachelor of Electronic science (B.E.S) -

University of Madras

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S.M. SYED IMRAN