Solihu Abduljelil Olamide
Nakhil
Summary
Proven Account Manager and law student with a track record of enhancing client satisfaction at LIBRAGOLD through exceptional customer service and strong relationship-building skills. Excelled in teamwork, collaboration, and analytical thinking, significantly improving client relations and retention. Skilled in account management and adept at resolving complex issues, ensuring client loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Account Manager
LIBRAGOLD
06.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Law Student
King Abdulaziz University
09.2022 - Current
- Conducted extensive fact investigation for various cases, gathering crucial evidence to support clients'' positions.
- Contributed to a positive learning environment by mentoring first-year law students as part of an academic support program.
- Improved client relations by conducting intake interviews and maintaining regular communication throughout the representation process.
- Applied analytical thinking to identify potential weaknesses in opposing counsel''s arguments during moot court exercises.
- Expanded knowledge of substantive law topics through active engagement in class discussions and collaborative group projects.
- Refined critical thinking skills through analyzing intricate hypothetical scenarios presented during Socratic method lectures.
Education
Bachelor of Arts - Law
KING ABDULAZIZ UNIVERSITY
JEDDAH07-2025
High School Diploma -
AL-HIKMAH UNIVERSITY
ILORIN, NIGERIA08-2020
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Networking skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Account Manager
LIBRAGOLD
06.2023 - Current
Law Student
King Abdulaziz University
09.2022 - Current
Bachelor of Arts - Law
KING ABDULAZIZ UNIVERSITY
High School Diploma -
AL-HIKMAH UNIVERSITY
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