SONALI JASSAL

Diligent Professional focused on providing optimal support for the last 6 years in Community Services. Proficient in organizing and implementing the services. Experienced working with disabled and aged clients and proactively addressing their needs. EXCELLENCY IN Support Coordination, Case Management, Program Facilitation, Support and Advocacy, Leading Roles Like Team Management, Rostering, Staff Arrangements, Rostering, Operations, and Quality Management. Knowledge Of Policies and Procedures, Compliance and reporting. Servicing - Housing and Tenancy, SIL, SDA, ILO, Homelessness, Counselling, and many more services. Holds an Australian Community Workers Association (ACWA) Membership.

• First Aid and CPR
• Manual Handling
• Working with Children Check
• NDIS Screening Check
• Vulnerable Person-related Employment Screening
• Aged- Care sector Employment Screening
• NDIS Orientation and other Modules
• National Police Check
• ACWA Membership

• Engage with participants and their key decision-makers to ensure they understand their NDIS plan and house-related support.
• Liaise with a variety of service providers on behalf of the participants.
• Provide participants with sufficient information to enable them to make informed decisions relevant to their NDIS goals.
• Connect participants with providers and assist them to implement their plans.
• Build participant capacity to achieve outcomes.
• Arrange appropriate meetings with clients and their families or nominees.
• Coordinate plan implementation and monitor agreed to fund for support.
• Understand the eligibility requirements for NDIS home and living supports which will include Various housing options.
• Build and maintain relationships with community organization and NDIS partners
• Promote awareness of housing options and supports available to NDIS clients within the community.
• Work with participants to address the barriers and crisis/conflict as required.
• Prepare and submit reports as required in a timely manner.
• Record billable hours and case notes within 24 hours
• Apply knowledge of incorporating individual choices, goals, and aspirations into service delivery
• Monitored services to assure they are being delivered as planned and provide regular updates to the stakeholders and families regarding client’s improvement.
• Composed monthly, semi-annual & annual reports.
• Submit comprehensive yearly reports – Support coordinator to the NDIS before 6 weeks of plan end.
• Established and initiated internal processes to improve program delivery within specific timeframes.
• Assisted families in locating useful resources.
• Maintained wither written and verbal reports regarding clients' daily activities and progress.
• Participated in group planning and helped develop individual activity plans which focus on the special needs of each client served by the home or program.
• Reviewed and evaluated clients' progress and adjusts programs as required.
• Provides feedback and support to fellow staff and clients.
• Manage the operation of the organization from intake to service delivery of the client which includes all the department's HR, Client Intake, Service Delivery, Accounts, and Board of Directors.
• Liaise with the Hospital team and transition the patient – Rapid Hospital Discharge.