Sonia Sain
2/2 Audrey Cresent Valley View
Summary
Dynamic Store Manager at Pick n Take with a proven track record in sales strategy development and customer relationship management. Expert in optimizing inventory and enhancing profitability through effective team leadership and training. Committed to achieving business objectives while maintaining high standards of customer service and operational excellence.
Overview
2
2
years of professional experience
Work History
Store Manager
Pick n take
Sirhind
03.2024 - 01.2025
- Updated POS system with new products and promotional offers.
- Developed strategies to maximize sales and profitability.
- Developed relationships with suppliers to negotiate better prices.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
Laboratory Assistant
Rapture biotech
Chandigarh
01.2023 - 09.2023
- Assisted in training new personnel on proper use of laboratory equipment or techniques.
- Maintained lab inventory and ordered supplies as needed.
- Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
- Collected, recorded and analyzed data from various tests.
- Assisted in the development of new products or processes in the lab environment.
- Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
Education
Master of Science - Zoology
Punjabi University
Patiala05-2024
Skills
- Sales strategy development
- Point of sale management
- Customer relationship management
- Team leadership
- Equipment maintenance
- Time management
- Workforce scheduling
- Training and mentoring
- Customer response
- Customer service
- Verbal and written communication
- Accurate money handling
- Customer service management
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Store Manager
Pick n take
03.2024 - 01.2025
Laboratory Assistant
Rapture biotech
01.2023 - 09.2023
Master of Science - Zoology
Punjabi University