SOPHIE Jeffs
Craigmore
Summary
Motivated job seeker actively pursuing new employment opportunities to enhance financial independence and support studies. Strong focus on professionalism and courtesy, bringing a team-oriented mindset and determined approach to every task. Exciting opportunity for personal growth and development, aiming to become an improved version while gaining valuable experience for future endeavors.
Overview
4
4
years of professional experience
Work History
Barista, Waitress
Donchos Cafè
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Crew Member
Hungry Jacks
07.2021 - Current
- Greeted customers & handled payments via a pos system fulfilling over 500 orders per shift
- Operated drive thru services including taking orders, handling payment, and delivering food in a prompt but friendly manner
- Maintained clean dining areas, restrooms, and workstations by routinely sweeping, mopping, restocking supplies, and disposing of garbage so all stations would effectively flow
- Worked with my team to maintain smooth operations and high standards of customer service during high-demand rushes
- Effectively and professionally addressed any customer complaints, if situations escalated the manager on duty would be informed
- Awarded employee of the month for demonstrating outstanding communication and leadership skills
Shift Manager
Lonestar Rib House and Brews
01.2023 - 02.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School - Year 12
Craigmore High School
Craigmore, SA04.2025
Skills
- Customer Service
- Payment Handling
- POS System Operation
- Drive Thru Operations
- Order Taking
- Food Delivery
- Cleaning and Maintenance
- Teamwork
Hobbies and Interests
Currently, my interest in the future is to pursue a career in patisserie, as I genuinely enjoy baking. Outside of work, I enjoy spending time with my dog, family, and friends. Reading is also a major passion of mine, and I love going to the beach to watch the sunset!
Personal Information
Date of Birth: 10/12/05
Phone Number: 0408852128
Email: Sophtastic1012@gmail.com
Timeline
Barista, Waitress
Donchos Cafè
02.2024 - Current
Shift Manager
Lonestar Rib House and Brews
01.2023 - 02.2024
Crew Member
Hungry Jacks
07.2021 - Current
High School - Year 12
Craigmore High School
Similar Profiles
Alice siragusaAlice siragusa
Head Waiter at SIMAL 2022 SRLS - Stark's CafèHead Waiter at SIMAL 2022 SRLS - Stark's Cafè
Ginevra BonilauriGinevra Bonilauri
Cafe Team Member at Poesia CafèCafe Team Member at Poesia Cafè
SAVANNAH SMITHSAVANNAH SMITH
Waitress/Hostess/Bar Back at Cafè BaciWaitress/Hostess/Bar Back at Cafè Baci