Stacy Clark

• Opened and closed the venue (closing consisting of floating POS tills, gaming machine clearance and reconciliation and daily banking)
• Supervised and coordinated all aspects of the shift- lunch and dinner food service, bookings and reservations, stock control and consumable inventory, venue presentation and cleanliness, etc
• Monitored staffing allocations and shift changes
• Provided training opportunities on shift for staff to foster continuous learning and conformity as well as mentoring and supporting junior staff members and new starters
• Overseeing functions and events (multiple locations within the venue whilst building, improving on and maintaining the reputation of the company
• Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes

• Collaborated with Venue Hospitality Manager and assistant venue managers to execute the ever changing daily operations of Adelaide Oval functions and events
• Management of staff (preparation of notes, task delegation, supervision, training)
• Utilised time management practices to ensure the function ran to schedule and the clients needs/requirements were met and exceeded where possible
• navigation of logistical aspects of operating within a large venue and across multiple departments
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Clipsal 500 V8 Supercars Racing Annual Event

I worked within the corporate hospitality division of this event over 7 consecutive years from 2016 to 2022

My role consisted of, but was not limited to:

• Delivering exceptional service in various Corporate Boxes and function spaces, ensuring an enjoyable guest experience throughout
• Collaboration with the kitchen staff to provide prompt delivery of food whilst adhering to schedules/timings
• maintenance of assigned space- cleanliness and presentation, stock levels and preparation for the following day
• Provided attentive service and proactively assessed guest needs.

• assisting the Venue Manager with day to day operations- closing the venue and preparation for the following day, end-of-week game coin clearance etc
• Training of staff, new and existing
• Supervised employees and oversaw quality compliance with company standards for food and services
• personally overseeing implementation of workplace safety procedures and ensuring staff compliancy
• Collaborated with other managers to develop strategies for optimizing overall store operations during night shifts to assist day shift teams

February 2007- May 2008

Feb 2011- September 2012

Family Owned Business

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• management of all staff aspects including weekly rosters, training, recruitment, performance analysis and KPI tracking etc
• Implemented of loss prevention strategies
• visual merchandising and front window displays

High School Job