Stephen Smith
Aldinga Beach
Summary
Dynamic IT Manager with a proven track record at Northern Territory Government, driving IT infrastructure projects that enhanced system performance and reliability. Skilled in IT asset management and team collaboration, I developed custom solutions that improved operational efficiency and ensured compliance with industry standards.
Overview
43
43
years of professional experience
Work History
IT Manager
Northern Territory Government
03.2021 - 07.2025
- Led IT infrastructure projects, enhancing system performance and reliability across the organization.
- Developed and implemented IT policies to ensure compliance with industry standards and best practices.
- Managed IT budget, ensuring effective allocation of resources and cost control across projects.
- Coordinated with cross-functional teams to align IT strategy with business objectives and operational needs.
- Established and maintained strong vendor relationships, negotiating contracts for optimal service delivery.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
Account Executive
Telstra Corporation
03.2008 - 07.2015
- Developed tailored proposals that addressed client needs and enhanced service offerings.
- Identified new market opportunities through comprehensive research and analysis.
- Maintained detailed performance reports to track sales progress and client engagement.
- Collaborated with cross-functional teams to streamline account management processes.
Telecommunications Technician
Telstra Corporation
07.1982 - 03.2008
- Configured telecommunications equipment to enhance network performance and reliability.
- Conducted thorough troubleshooting of network issues, minimizing downtime and improving service delivery.
- Ensured compliance with safety regulations during installation and maintenance tasks.
- Documented technical processes and system changes for future reference and training purposes.
- Installed and tested new telecommunications systems, ensuring seamless integration with existing infrastructure.
- Maintained accurate records of service requests, repairs, and equipment inventory.
- Trained junior technicians on installation procedures and troubleshooting techniques.
- Performed system maintenance tasks, ensuring optimal performance and reliability of services.
Education
Cert 4 Project Managment - Project Management
Charles Darwin University
Darwin, NT01-2019
Telecommunications Technician - Communications
Telstra Training School
07-1986
Skills
- IT asset management
- Team collaboration
- Technical troubleshooting
- Team development
- Quality assurance
- Mobile technologies
- Digital solutions
- Technical leadership
Timeline
IT Manager
Northern Territory Government
03.2021 - 07.2025
Account Executive
Telstra Corporation
03.2008 - 07.2015
Telecommunications Technician
Telstra Corporation
07.1982 - 03.2008
Cert 4 Project Managment - Project Management
Charles Darwin University
Telecommunications Technician - Communications
Telstra Training School