Steve Hadley

• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Engaged in contract maintenance work for Adelaide Chemical Company in Burra, undertaking general maintenance on pumps, motors, valves, etc.
• Managed Clare Metal Fabrications off site major projects at;

Taylors Wines extensions,

Kirribilly Winery Construction,

Clare Hospital Extension,

Tim Adams Wines tank farm extensions,

Taylors Wines bottling line upgrade,

Pikes Brewery,

Teakle Wines winery,

BTG new bleed shed for sheep,

Jim Barry wines upgrade,

SJM Builders structural steel fabrication and installation

• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Assisted in recruiting, hiring and training of team members.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Trained and guided team members to maintain high productivity and performance metrics.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Interacted well with customers to build connections and nurture relationships.
• Developed and maintained relationships with external vendors and suppliers.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Gained strong leadership skills by managing projects from start to finish.
• Resolved problems, improved operations and provided exceptional service.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and maintained courteous and effective working relationships.
• Assisted in the recruitment process for new hires, conducting interviews, background checks, onboarding tasks as needed.
• Coordinated with vendors and suppliers to secure competitive pricing on raw materials and components.
• Increased customer satisfaction by effectively addressing concerns, troubleshooting issues, and providing prompt solutions.
• Developed and maintained positive relationships with clients and other stakeholders.
• Checked equipment to determine if maintenance was required.
• Reviewed project details to specify correct materials and equipment for job sites.
• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Supervised training of new construction and extraction workers on safety practices and procedures.
• Evaluated incoming materials for quality and amounts ordered.
• Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with OSHA regulations.
• Sourced suppliers and purchased necessary materials for work.
• Trained workers in proper methods, equipment operation and safety procedures.
• Maintained neat and clean work areas to maximize efficiency and safety.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Investigated and reported on accidents, injuries and near-miss incidents.
• Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
• Strengthened communication skills through regular interactions with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Delivered services to customer locations within specific timeframes.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Proven ability to develop and implement creative solutions to complex problems.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Provided professional services and support in a dynamic work environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Addressed issues with employees and customers to manage healthy conflict resolutions.
• Fostered a positive work culture by promoting open communication, teamwork, and recognition of individual achievements.
• Sourced suppliers and purchased necessary materials for work.
• Developed and implemented new procedures to increase productivity and constructiveness.