Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Steven Nafadi

Aberfoyle Park

Summary

Hard working young man, who is personable and solution-oriented, with strong communication skills and genuine interest in helping customers. Understanding of automotive systems and maintenance schedules, coupled with strong problem-solving and organizational abilities. Dedicated to providing exceptional customer service and ensuring positive experience for every client.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Team Member

Aldi, Clovelly park
Edwardstown, SA
03.2026 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Stocked shelves with merchandise, ensuring proper inventory levels and product rotation.
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Adapted quickly to changing store needs, demonstrating flexibility in various operational tasks.

Service Advisor

SCL Automotive, Reynella
Reynella
07.2025 - 08.2025
  • Coordinated service appointments, ensuring efficient scheduling and customer satisfaction.
  • Managed customer follow-ups to enhance retention and service loyalty.
  • Collaborated with parts department to expedite necessary repairs, minimising downtime for customers'' vehicles.
  • Following up on and monitoring warranty claims.
  • Handling payments and invoicing repair orders at an appropriate pace in order to stay organised.

Retail Team Member and Cashier

Coles, Warradale SA
Warradale, SA
11.2022 - 06.2025
  • Operated point-of-sale system efficiently, ensuring accurate transactions.
  • Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
  • Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.
  • Prioritized helping customers over completing other routine tasks in store.

Cook

KFC, Aberfoyle Park
Aberfoyle Park
04.2022 - 06.2022
  • Prepared and cooked menu items according to KFC standards and recipes.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to meet high-volume demand during peak hours.

Education

Senior Secondary Certificate of Education -

Glenunga International High School
Glenelg, SA
11-2023

Bachelor - Marine Biology

Flinders University
Bedford Park, SA
03-2026

Skills

  • Customer satisfaction
  • Data entry
  • Detail oriented
  • Highly organised
  • Building rapport
  • Physical stamina
  • Multitasking
  • Clear communication
  • Bilingual (English & Arabic)
  • Point of Sale (POS) System Operation
  • Stocking and merchandising
  • Goal setting

Certification

  • Q1 2025 - Successfully completed the Service Advisor 101 training program with Service 101, Trainer and Coach - Kieran Stack

Interests

  • Martial Arts - (Gives me confidence in myself, and instills discipline)
  • Songwriting - (The art of lyrical storytelling through personal experiences)
  • Nature & Wildlife / Aquariums – (Passionate about ecosystems, wildlife, and aquatic life)
  • Aesthetic Vehicle Modification & Motoring Shows – (Passionate about car design, visual customisation, and automotive culture)

Timeline

Retail Team Member

Aldi, Clovelly park
03.2026 - Current

Service Advisor

SCL Automotive, Reynella
07.2025 - 08.2025

Retail Team Member and Cashier

Coles, Warradale SA
11.2022 - 06.2025

Cook

KFC, Aberfoyle Park
04.2022 - 06.2022

Senior Secondary Certificate of Education -

Glenunga International High School

Bachelor - Marine Biology

Flinders University
Steven Nafadi