Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Subayyil Alharbi

Summary

Infrastructure Engineer and network security experienced in minimising system intrusion points and overall security weaknesses. Careful to test and review security measures, perform detailed risk assessments and comply with legal requirements. Proactive in monitoring computer virus reports and responding accordingly. Detail-orientated and thorough individual with strong problem solving and critical thinking skills. Committed to creating secure network architecture and developing solutions to limit access to protected data and programmes. Monitors computer virus reports and regularly updates virus protection systems.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Infrastructure Engineer

Ericsson Project in STC
06.2022 - Current
  • Developed solutions to limit access to protected data and programs.
  • Apply patches for new version from vendor on linux, windows servers
  • Download security recommandations new update
  • Upgrade, downgrade recomandded Apps by security Report
  • Maintained server performance with attention to both hardware and software needs.
  • Developed and applied new policies.
  • Administered user accounts and monitored logs for proactive security management.
  • Kept networks updated by conducting installations, configurations and maintenance.

Operation Engineer

Ericsson Project in Mobily
01.2020 - 05.2022
  • Worked as service desk to provide 1st and 2nd line support to users deskside and remotely.
  • Troubleshot and repaired Microsoft-based operating systems, networking and IT infrastructure.
  • Supported high volume customer requests via telephone, email and web portals.
  • Set up emails, phones and general hardware technical support capabilities.
  • Assisted sales team with technical presentations and aftersales support.
  • Provided remote support for product functionality, maintenance and troubleshooting.
  • Offered bespoke solutions to tackle security and performance issues.

Application Support Officer

Saico Insurance Company
09.2019 - 12.2019
  • Performed root cause analysis to identify issues and limit repeat reoccurrence.
  • Ran training sessions to educate staff on new software and systems for improved understanding.
  • Investigated helpdesk enquiries providing support and remedial action for prompt ticket resolution.
  • Created intranet documentation to support staff training, uplifting technical abilities.

Education

Bachelor of Network Engineering -

TVTC
09.2019 - 01.2022

Skills

  • Networking
  • Traffic operations
  • Data analysis
  • Threat analysis
  • Incident report generation
  • Network development and administration
  • Operating systems
  • User Support
  • Technical support
  • System upgrades
  • Operating systems
  • Vulnerability analysis
  • Risk mitigation strategies
  • Patching
  • Troubleshooting

Languages

Arabic
Native
English
Fluent

Certification

  • CCNA - Cisco Certified Network Associate
  • compTIA - Security+
  • compTIA - CYSA

Timeline

Infrastructure Engineer

Ericsson Project in STC
06.2022 - Current

Operation Engineer

Ericsson Project in Mobily
01.2020 - 05.2022

Application Support Officer

Saico Insurance Company
09.2019 - 12.2019

Bachelor of Network Engineering -

TVTC
09.2019 - 01.2022

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Subayyil Alharbi