Suellen Scutter

In this dual-role position, I am responsible for leading the development, implementation, and continuous improvement of Work Health and Safety (WHS) systems and return-to-work programs across the organisation. My focus is on fostering a proactive safety culture, ensuring legislative compliance, and supporting injured workers through safe and sustainable return-to-work pathways.

• Develop, review, and maintain WHSE policies, procedures, and emergency response plans.
• Conduct risk assessments, incident investigations, and safety audits.
• Facilitate comprehensive inductions and WHS training for all employees and contractors.
• Advise managers and employees on WHS matters to ensure legal compliance and risk mitigation.
• Serve as the main liaison between employees, medical practitioners, insurers, and managers for return-to-work processes.
• Create, monitor, and adjust individualised return-to-work plans to support safe recovery and reintegration.
• Maintain accurate records in line with legal and organisational standards.
• Digitised safety documentation and reporting, improving compliance tracking.
• Reduced workplace injuries through proactive hazard management and training.
• Successfully improved rehabilitation outcomes by streamlining return-to-work practices.

• Managed accounts payable and receivable, payroll processing, and financial reconciliations.
• Oversaw compliance with PAYG, BAS, Workcover, payroll tax, and superannuation.
• Maintained accurate employee records and ensured timely submission of regulatory reports.
• Administered leases, permits, and licensing with a focus on legal compliance.
• Provided training and support across administrative and finance teams.

• Held diverse administrative and customer service roles across industries including health, beauty, insurance, construction, and medical services. Supported front-line operations, logistics, and internal administration, consistently contributing to workplace efficiency and customer satisfaction.
• Delivered frontline customer support and processed orders for retail, commercial, and medical clients.
• Coordinated freight, logistics, and administrative processes to support business operations.
• Assisted with HR functions including onboarding, timekeeping, and employee file management.
• Supported WHS compliance and contributed to developing a culture of safety.
• Processed insurance policies and claims, scheduled appointments, and managed clinical bookings.
• Assisted with marketing campaigns, website updates, and social media management.