Suhail Ismail
Jubail
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous with over 15 years of experience in Retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
15
15
years of professional experience
Work History
Branch-manager
Abdullah Alothaim Markets
Riyadh
06.2017 - 06.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Monitored expenditures to mitigate risk of overages.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised labor costs and departmental expenses to remain in line with budget.
Asst.Branch Manager
Abdullah Alothaim Markets
Riyadh
01.2014 - 01.2017
- Conducted research, gathered information from multiple sources and presented results.
- Delivered services to customer locations within specific timeframes.
- Carried out day-to-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
- Worked with customers to understand needs and provide excellent service.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
Warehouse Manager
Abdullah Alothaim Markets
Riyadh
01.2011 - 01.2014
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Handled day-to-day shipping and receiving overseeing more than [200+] invoices per day.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Store Keeper
Abdullah Alothaim Markets
Riyadh
01.2007 - 01.2011
- Operated forklifts and hand trucks to restock department supply locations.
- Assisted customers by answering questions and suggesting merchandise.
- Received, merchandised and arranged all shop items for visual display.
- Trained and supervised new associates in grocery, produce and administrative departments.
- Used JDA to check and count all product inventories.
- Ordered goods from various vendors to maintain store merchandise levels.
- Sorted and placed stocks on racks and shelves according to predetermined sequences such as product code and size.
- Documented shipping and receiving records to confirm receipt of orders.
- Oversaw warehouse staff by providing instructions and leading daily activities.
- Monitored merchandise on shelves and in storage using inventory control system.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Received product shipments and organized in stockroom storage area.
- Used JDA to prepare purchase requisitions for replacement of stock.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Education
Bachelor of Commerce -
Mangalore University
Managlore05.2005
High School Diploma -
Govinda Dasa College
Surathkal04.2002
Skills
- Administration and Reporting
- Managing Operations and Efficiency
- Staff Management
- Performance Tracking and Evaluations
- Food and Beverage Management
- Managing Laborers
- Supplier Relations
- Shrinkage Prevention
- Managing Routines
- Managing Files and Records
- Reducing Waste
- Managing Multiple Tasks
- E-Commerce Strategy
- Income and Expense Management
- Complex Problem-Solving
- Account Management and Updating
- Reconciling Cash Drawers
- Maintenance and Repair Management
- Scheduling and Coordinating
- Managing Employee Relations
- Managing Cash Register
Accomplishments
- Achieved sales by completing target with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of 130+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Kannada
Native language
Arabic
Intermediate
B1
English
Advanced
C1
Hindi
Upper intermediate
B2
Malayalam
Intermediate
B1
Tamil
Intermediate
B1
Timeline
Branch-manager
Abdullah Alothaim Markets
06.2017 - 06.2022
Asst.Branch Manager
Abdullah Alothaim Markets
01.2014 - 01.2017
Warehouse Manager
Abdullah Alothaim Markets
01.2011 - 01.2014
Store Keeper
Abdullah Alothaim Markets
01.2007 - 01.2011
Bachelor of Commerce -
Mangalore University
High School Diploma -
Govinda Dasa College
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