Suhayb Alhazmi

Operated a multi-line telephone switchboard to effectively connect incoming callers to the appropriate individuals and departments.

- Handled a high volume of incoming calls while maintaining excellent customer service standards.

- Recorded international and long-distance calls accurately for billing purposes and ensured adherence to hospital policies.

Answers the emergency telephone and relays emergency calls to the Code Green Team or Fire Group and all other concerned parties.

- Communicated and built strong relationships with business owners to understand their unique financial objectives and requirements.

- Provided comprehensive financial solutions and options tailored to meet clients' needs.

- Successfully conducted marketing activities to promote and increase awareness of the bank's financial services.

- Assisted clients in acquiring and securing suitable loans by guiding them through the loan application process.

- Assessed students' driving skills and performance, ensuring compliance with safety regulations, and driving standards.

- Provided effective supervision and guidance during driving lessons to enhance students' skills and confidence.

- Oversaw and managed daily operations of the restaurant, demonstrating strong leadership skills as a key holder.

- Handled cash transactions efficiently and provided exceptional customer service as a waiter when needed.

• Maintained high customer satisfaction standards to meet or exceed targets.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Suggested additional services to customers in order to meet upsell goals.
• Pleasantly greeted customers and asked open-ended questions to better determine needs.

- Monitored and recorded company expenditures, maintaining accurate records for financial analysis and reporting.

- Assisted with documentation and effective communication of company activities to upper management.

- Managed administrative support services efficiently and performed delegated duties to contribute to overall productivity