Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Sulaiman Salim

Sulaiman Salim

Jeddah,Saudi Arabia

Summary

Energetic and hardworking student eager to learn and develop new customer service and management skills. Offers strong communication and organization abilities to understand unique challenges and support team. Learns quickly and collaborates well.

Overview

6
6
years of professional experience

Work History

Customer service supervisor

R9 store
Jeddah, saudi arabia
01.2023 - Current
  • Delivered new hire training and mentored established staff on processes and procedures.
  • Documented department data and compiled accurate reports.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Sought customer feedback and applied data to inform service-level improvements.
  • Maintained high standards of product knowledge, applying Problem-solving and Patience to assess thelevel of understanding, identifying knowledge gaps, and taking action for further in-depth training.

Industrial worker

شركة الروبيان الوطنية
Jeddah
10.2021 - 12.2023
  • Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
  • Moved outgoing items from staging area to waiting lorries for transport to distribution hubs or customer locations.
  • Maintained tools, equipment and machinery in good working order.
  • Selected and wore protective gear to minimise risk of injury.
  • Followed work orders to sort items destined for storage, production lines, or shipping.

Store clerk

نسمة سوبر ماركت
Yanbu, Medina Region
06.2018 - 02.2020
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Tagged products quickly and accurately with price tags and stickers.
  • Helped customers obtain specialized help for refunds and exchanges.
  • Completed opening and closing duties in line with established schedule.

Education

High School Diploma -

Ibn Hayan, High School
Yanbu, Medina Region

Skills


  • Cash handling
  • Product knowledge
  • Public Relations
  • Inventory control
  • Customer experience strategy
  • Sales proficiency
  • Adherence to high customer service standards
  • Ability to prioritize
  • Excel proficiency
  • Customer service

Languages

English
Fluent
Arabic
Native

Affiliations

  • Content Creation on Multiple platforms.
  • Swimming
  • Learning Languages

Timeline

Customer service supervisor

R9 store
01.2023 - Current

Industrial worker

شركة الروبيان الوطنية
10.2021 - 12.2023

Store clerk

نسمة سوبر ماركت
06.2018 - 02.2020

High School Diploma -

Ibn Hayan, High School

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Sulaiman Salim