Sulaiman Salim
Jeddah,Saudi Arabia
Summary
Energetic and hardworking student eager to learn and develop new customer service and management skills. Offers strong communication and organization abilities to understand unique challenges and support team. Learns quickly and collaborates well.
Overview
6
6
years of professional experience
Work history
Customer service supervisor
R9 store
Jeddah, saudi arabia
2023.01 - Current
- Delivered new hire training and mentored established staff on processes and procedures.
- Documented department data and compiled accurate reports.
- Adhered strictly to policies and procedures for continued company compliance.
- Sought customer feedback and applied data to inform service-level improvements.
- Maintained high standards of product knowledge, applying Problem-solving and Patience to assess thelevel of understanding, identifying knowledge gaps, and taking action for further in-depth training.
Industrial worker
شركة الروبيان الوطنية
Jeddah
2021.10 - 2023.12
- Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
- Moved outgoing items from staging area to waiting lorries for transport to distribution hubs or customer locations.
- Maintained tools, equipment and machinery in good working order.
- Selected and wore protective gear to minimise risk of injury.
- Followed work orders to sort items destined for storage, production lines, or shipping.
Store clerk
نسمة سوبر ماركت
Yanbu, Medina Region
2018.06 - 2020.02
- Fostered positive relationships with customers to enhance loyalty and retention.
- Tagged products quickly and accurately with price tags and stickers.
- Helped customers obtain specialized help for refunds and exchanges.
- Completed opening and closing duties in line with established schedule.
Education
High School Diploma -
Ibn Hayan, High School
Yanbu, Medina RegionSkills
- Cash handling
- Product knowledge
- Public Relations
- Inventory control
- Customer experience strategy
- Sales proficiency
- Adherence to high customer service standards
- Ability to prioritize
- Excel proficiency
- Customer service
Languages
English
Fluent
Arabic
Native
Affiliations
- Content Creation on Multiple platforms.
- Swimming
- Learning Languages
Timeline
Customer service supervisor
R9 store
2023.01 - Current
Industrial worker
شركة الروبيان الوطنية
2021.10 - 2023.12
Store clerk
نسمة سوبر ماركت
2018.06 - 2020.02
High School Diploma -
Ibn Hayan, High School