
Accomplished professional with expertise in facility management and operations, strategic facility planning, and project management. Demonstrates strong leadership in cross-functional team environments, driving operational excellence through process improvement and cost optimization. Skilled in root cause analysis, effective communication, teamwork, and decision making. Committed to enhancing organizational performance and efficiency while pursuing opportunities for growth and innovation.
Responsibilities:
- Manage the operation and maintenance of key corporate buildings and ensure smooth day-to-day facility operations.
- Monitor and evaluate the performance of 9 service providers to ensure compliance with SLAs, operational standards, and service quality requirements.
- Review and validate facility management invoices, service reports, and operational documentation.
- Oversee space management activities including office allocation, workspace planning, and utilization optimization.
- Coordinate workplace support services including food & beverage services and employee facility requirements.
- Liaise with internal stakeholders and external partners regarding utilities, infrastructure, and essential building services.
- Supervise indoor landscaping activities to maintain workplace aesthetics and environmental quality.
- Support operational risk management, safety compliance, and business continuity requirements across facilities.
Key Achievements:
- Developed and implemented Emergency Response, Evacuation, and Business Continuity plans for facility operations.
- Established Facility Management policies, processes, and procedures to standardize operational practices and improve governance.
- Supported the implementation of IBM Maximo for maintenance and asset management operations.
- Improved operational coordination and performance monitoring across multiple service providers.
Responsibilities:
- Led Total Facility Management (TFM) for 30+ airport buildings and parking areas, ensuring operational continuity, safety, and compliance.
- Supervised service providers monthly, monitoring SLA/KPI adherence.
- Engaged internal and external stakeholders to address facility-related challenges, streamline operations, and enhance service delivery..
Key Achievements
- Reduced energy costs by 5% through targeted efficiency initiatives.
- Introduced sustainable cleaning practices using eco-friendly chemicals.
- Launched an IAQ tasting and monitoring.
- Improved lighting efficiency via lux level assessments.
- Installed ultrasonic devices to control stray animals in key areas.
- Developed a business case to support asset modernization and sustainability.
- Contributed 25% of initiatives for the winning OMAINTEC Award submission.
- Shortlisted for FM Middle East – Sustainable Champion of the Year.
- Resolved major Cargo Village issues at zero cost despite being outside contract scope.
Responsibilities:-
Led TFM operations across 30+ airport facilities, ensuring continuity, safety, and compliance.
- Supervised service provider performance and ensured SLA/KPI alignment.
- Collaborated with internal stakeholders to resolve operational challenges and drive improvements.
Key Achievements:
- Applied global FM standards (SFG20, BICSc, ASHRAE) to elevate service quality and compliance.
- Developed and implemented a comprehensive FM Manual covering services, workflows, KPIs, and escalation protocols.
- Delivered multiple renovation and upgrade projects on time and within budget, minimizing operational disruptions.
Responsibilities:
- Managed TFM operations at the Royal Terminal, Terminals 3 & 4 (Soft Services), and the STP.
- Performed routine inspections aligned with PPM to ensure service quality.
Key Achievements:
- Cut Royal Terminal maintenance costs through value engineering.
- Improved water quality and system performance at the STP via targeted adjustments.
Responsibilities:
- Managed three facilities, overseeing all related operations involving fleet vehicles, heavy equipment, and road traffic accident (RTA) cases.
- Developed a comprehensive asset management plan by collecting and verifying data for approximately 2,000 assets to be integrated into the CAFM system, enhancing asset visibility and lifecycle tracking.
- Rehabilitated all three facilities at zero cost to Riyadh Airports Company, through strategic coordination and resource optimization.
- Recovered 300,000 SAR from RTA claims dating back to 2018–2022 by auditing historical incidents and establishing a formal claims and recovery procedure to ensure ongoing accountability and financial recovery.
Key Responsibilities:
- Supported daily maintenance and operations activities to ensure seamless facility functionality.
- Monitored and ensured optimal operating conditions for mechanical and electrical equipment.
- Assisted in managing spare parts inventory to prevent downtime and ensure continuous operations.
- Responded promptly to emergency situations, contributing to rapid issue resolution.
- Participated in testing and commissioning processes for newly installed systems and equipment.