Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Server configuration and
integration
Routers and firewall
configuration
Computer Software
security
Firewall security
Router security
patched firmware on 40+ devices company wide which help increase security
collaborated with staff to reduce the budget to 60% of the total amounts
provide technical support to 50+ devices