Sultan ALshahrani
Event Operations and Planning Mechanical Technology
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
1
1
year of professional experience
Work History
Supervisor
Red Chilli Restaurant
11.2021 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Shop Assistant
SPAR
03.2021 - 07.2021
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
Education
A Diploma - MECHANICAL TECHNOLOGY
Energy Tech
Al Khafji, Saudi Arabia 05.2001 -
Diploma in Tourism And Hospitality - Event Operations And Planning
International Tourism And Hospitality College
Riyadh, Saudi Arabia 05.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Maintenance and repairs
Workplace safety
Quality assurance
Risk assessments
Timeline
Supervisor
Red Chilli Restaurant
11.2021 - 06.2022
Shop Assistant
SPAR
03.2021 - 07.2021
A Diploma - MECHANICAL TECHNOLOGY
Energy Tech
05.2001 -
Diploma in Tourism And Hospitality - Event Operations And Planning
International Tourism And Hospitality College
05.2001 -