Summary
Overview
Work History
Education
Skills
Objective
Certification
Languages
Timeline
Generic

SULTAN ALSHARIF

RIYADH

Summary

I started my career in Customer Services, where I honed skills in responding to customer inquiries, ensuring product knowledge, providing technical support, conducting customer satisfaction surveys, managing purchase orders, and maintaining customer records. Later, I transitioned to the materials planning department at National Guard Health Affairs, focusing on forecasting future quantities, consumption, reorder points, alternative items provision, expiry date control, transportation, distribution, and collaboration with other hospitals in tender processes or direct purchases. Recently, I obtained a CSCP Certification as a Certified Supply Chain Professional

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Leader- Inventory Planning

Ministry of National Guard Health Affairs
01.2023 - Current
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Supported new hires through onboarding process for speedy and successful training.

MATERIALS PLANNER I

Ministry of National Guard Health Affairs
12.2019 - 12.2022
  • Developed and executed comprehensive project plans in alignment with organisational goals and objectives.
  • Managed project documentation, maintaining accurate and up-to-date records for future reference.
  • Handled large volumes of data to summarise key points and trends.

MATERIALS PLANNER II

Ministry of National Guard Health Affairs
07.2013 - 12.2019
  • Developed and executed comprehensive project plans in alignment with organisational goals and objectives.
  • Managed project documentation, maintaining accurate and up-to-date records for future reference.

CUSTOMER SERVICES SPECIALIST

Taajeer Group
08.2012 - 05.2013
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Recorded and processed customer data accurately.

Education

Bachelor of Business Administration - Industrial Management

Yanbu Industrial College
Yanbu Industrial City, Saudi Arabia
01.2012

Skills

  • Leadership skills
  • Microsoft Excel
  • Stock management
  • Strategic Planning
  • Issue resolution
  • Training and Development
  • Process Improvement
  • Contract management
  • Logistical planning
  • Supply negotiation
  • Operational planning
  • Team supervision
  • KPI management

Objective

Seeking to apply my acquired experience and skills within a competitive work environment to enhance my capacity and sharpen my creativity.

Certification

Certified Supply Chain professional (CSCP)

Association of Supply Chain Management (ASCM)

Issued May 2024 - Expires May 2029

Credential ID 187287

Languages

Arabic
Native
English
Advanced
C1

Timeline

Team Leader- Inventory Planning

Ministry of National Guard Health Affairs
01.2023 - Current

MATERIALS PLANNER I

Ministry of National Guard Health Affairs
12.2019 - 12.2022

MATERIALS PLANNER II

Ministry of National Guard Health Affairs
07.2013 - 12.2019

CUSTOMER SERVICES SPECIALIST

Taajeer Group
08.2012 - 05.2013

Bachelor of Business Administration - Industrial Management

Yanbu Industrial College
SULTAN ALSHARIF