Sultan Alshehri
Senior Controller Certifications & Licensing
Jeddah,012
Summary
Reliable employee seeking to new position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Expert in Aviation Personnel Licenising. Skilled at working under pressure and adapting to new situations and challenges to improve the organizational brand.
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
12
12
Certifications
2
2
Languages
Work History
Section Manager Certifications & Licensing (A)
Saudia Aerospace Engineering Industries
Jeddah
07.2022 - Current
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols.
- Diagnosed and corrected issues with systems, components and controllers.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Secured necessary permits and renewals to keep operations compliance with legal standards.
- Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives.
- Estimated costs and set quality standards.
- Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals.
- Prepared and maintained production reports and personnel records.
- Worked with senior leadership to complete under-budget management on complex issues.
Senior Controller Certifications & Licensing
Saudia Aerospace Engineering Industries
Jeddah
02.2022 - 06.2022
- Developed team communications and information for meetings.
- Maintained excellent attendance record, consistently arriving to work on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Improved operations through consistent hard work and dedication.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Controller Licenses & Qualifications
Saudia Aerospace Engineering Industries
Jeddah
11.2015 - 02.2022
- Maintained up-to-date and accurate logs and permanent records.
- Scheduled and completed maintenance according to or ahead of schedule.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Conducted research, gathered information from multiple sources and presented results.
Customer Service Administrator
Saudia Ground Services King Abdulaziz Airport
Jeddah
07.2012 - 06.2015
- Immediately brought critical issues to customer service manager for resolution.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Used airline computer system to create airline tickets and boarding passes.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Assistant HR Officer
Alhadad Telecom
Jeddah
04.2012 - 06.2012
- Coordinated employee placements and administrative details.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Customer Services Officer
Jeddah Amanah
Jeddah
01.2012 - 03.2012
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Immediately brought critical issues to customer service manager for resolution.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Updated customer service database with new information, address changes and contact details.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Coordinated employee placements and administrative details.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Education
M.D. - Business Administration
Institute of Public Administration
Jeddah 10.2009 - 01.2012
Ph.D. - E-Commerce
Saudia Electronics University
Jeddah 07.2022 - Current
Skills
Managerial skills
Effective managerial techniques
Certification
I CAO government Safety inspector
Timeline
Section Manager Certifications & Licensing (A)
Saudia Aerospace Engineering Industries
07.2022 - Current
Ph.D. - E-Commerce
Saudia Electronics University
07.2022 - Current
Senior Controller Certifications & Licensing
Saudia Aerospace Engineering Industries
02.2022 - 06.2022
Controller Licenses & Qualifications
Saudia Aerospace Engineering Industries
11.2015 - 02.2022
Customer Service Administrator
Saudia Ground Services King Abdulaziz Airport
07.2012 - 06.2015
Assistant HR Officer
Alhadad Telecom
04.2012 - 06.2012
Customer Services Officer
Jeddah Amanah
01.2012 - 03.2012
M.D. - Business Administration
Institute of Public Administration
10.2009 - 01.2012