SULTAN SAEED

Overseeing critical functions including Inbound and Outbound operations, Inventory Management, Order Fulfillment and Quality Assurance in fully automated WH consisting 70,000 pallet position.

• Maintaining optimal inventory accuracy, overseeing stock levels and coordinating replenishments to meet customers demand as well as efficient Reverse Logistics
• Achieved Gross inventory < 0.9% for the 3 years consecutively
• Boosted order fulfillment efficiency, achieved 40% increase in the number of orders picked through process optimization and enhanced team productivity
• Developed QC routine to achieve Perfect order ratio up to the goal i.e
• 90%
• Maintained inventory accuracy at 95% by implementing cyclic count and audit protocols, reducing discrepancies and stockouts
• Implemented QC routine, reducing Missing & Damages in order fulfillment by 20%, leading to higher customer satisfaction and fewer returns
• Decreased outbound shipping lead time by 25% by reorganizing warehouse layout and implementing efficient packing and dispatch processes
• Optimized warehouse space utilization by 15% by redesigning storage systems and improving inventory categorization for faster access and reduced handling time
• Successfully trained and mentored a team of warehouse associates, improving skills in areas such as inventory management, quality assurance, and order fulfillment
• Part of Build-up Team and contributed in Logistical support to open 4 new IKEA stores
• Home Furnishing

As a skilled Cross Dock Leader, oversaw and streamlined all cross-docking operations, ensuring the timely and efficient loading and unloading of shipments.

• Managed inbound and outbound shipments to maintain a 98% on-time dispatch rate.
• Fostering a high-performing, organized, and customer-focused cross-docking environment.
• Inspected equipment for proper functioning prior to use and reported any issues to management.
• Developed training plans for new hires and provided ongoing education opportunities for current staff members.
• Assisted with inventory control processes by verifying incoming shipments against packing lists.
• Maintained records of customer interactions, transactions and shipment information in database.

• As a dedicated Logistics Coordinator, managed the end-to-end flow of goods to ensure timely, efficient, and accurate transportation and delivery
• My responsibilities include coordinating shipments, tracking inventory, and collaborating closely with carriers, suppliers, and internal teams to streamline operations
• Coordinated and tracked all incoming and outgoing shipment
• Implemented a real-time tracking system for shipments, providing visibility to stakeholders
• Maintained compliance with regulatory requirements and safety standards, minimizing risk and ensuring a safe, efficient logistics environment
• Achieved 98% on-time dispatch rate and minimizing delays in delivery schedules
• Contributed to 20% faster order processing and enhancing service quality for customers
• Directed and oversaw all inbound and outbound shipments, ensuring seamless dock operations
• Established daily communication with the Operations Team Leader, maintaining alignment with team goals
• Led daily startup shift meetings, setting clear objectives for receiving and shipping schedules