Suman K C
West Lakes
Summary
Dynamic Catering Dept Supervisor at Ashford Hospital with proven leadership and customer service skills. Successfully managed food services team, enhancing productivity and employee performance through effective training and accountability. Expertise in inventory management and problem resolution, ensuring compliance with food safety standards while fostering a supportive work environment.
Overview
8
8
years of professional experience
Work History
Catering Department Supervisor
Ashford Hospital (ACHA)
12.2020 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 55 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Worked with Department Manager to meet KPI and rostering using UKG Dimensions.
- Adhere Food Safety Program and maintaining the proper paperwork and portfolio for audits.
Personal Care Assistant
Rembrandt Living
06.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Has extensive experience working in Memory Support Unit.
Personal Care Assistant
Southern Cross Care
06.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Has extensive experience working in Memory Support Unit.
Education
Bachelor of Science - Software Engineering
Flinders University
Adelaide, SA12-2016
Certification - Food Safety
Australian Institute of Food Safety
Level 26, 44 Market Street Sydney NSW AU 2000Certificate III in Aged Care/Individual Support - Assistance in Nursing
Queendford College
Level 11/90 King William St, Adelaide SA 500003-2017
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Inventory management
- Leadership
Timeline
Catering Department Supervisor
Ashford Hospital (ACHA)
12.2020 - Current
Personal Care Assistant
Rembrandt Living
06.2017 - Current
Personal Care Assistant
Southern Cross Care
06.2017 - Current
Bachelor of Science - Software Engineering
Flinders University
Certification - Food Safety
Australian Institute of Food Safety
Certificate III in Aged Care/Individual Support - Assistance in Nursing
Queendford College
Similar Profiles
Balei MakaBalei Maka
Theatre Orderly at ACHA, Ashford HospitalTheatre Orderly at ACHA, Ashford Hospital
Sukhpreet SinghSukhpreet Singh
Enrolled Nurse- Acute Care at Ashford Private Hospital- ACHA HealthEnrolled Nurse- Acute Care at Ashford Private Hospital- ACHA Health
Sandra LindseySandra Lindsey
Enrolled Nurse at ACHA Ashford HospitalEnrolled Nurse at ACHA Ashford Hospital