Sumayah Al-shamrani
Riyadh,SAUDI ARABIA
Summary
Enthusiastic Sales Consultant with knack for building relationships and driving sales growth. Known for turning customer interactions into long-term business partnerships, resulting in increased revenue and client retention. Skilled at identifying client needs and offering tailored solutions that exceed expectations.
Overview
4
4
years of professional experience
Work history
Sales consultant
Alrajhi Bank
Riyadh
07.2024 - Current
- Dealt with customer queries effectively, maintaining high quality service standards.
- Assisted customers through entire sales process to ensure satisfaction.
- Handled after-sales services proficiently, ensuring client retention.
- Provided diverse financial and loan consultations.
- Negotiated and closed sales to secure profitable deals and contracts.
Telemarketing & Customer Support
Tanfeeth Company (Subsidiary of Al Rajhi Bank)
Riyadh, Riyadh Region
04.2021 - 06.2024
- Resolved complex technical issues, increasing client trust.
- Developed troubleshooting guides to facilitate quick issue resolution.
- Supported achieving the bank's sales and service targets.
- Enhanced company reputation with exceptional customer service skills.
Education
High School Diploma -
53 high school
RiyadhDiploma of Education - King Faisal University
Diploma in Banking & Insurance
Riyadh, Riyadh Region 01.2024 -
Skills
- Proficient in Microsoft Office
- Strong customer service and communication skills
- Outstanding problem solving
- Organizational and administrative skills
- Problem-solving and decision-making abilities
Courses
- Data Entry and Text Processing.
- Financial Risk Management.
- International Accounting Standards.
- Human Resources Management.
- Basics of Accounting and Financial Management.
Timeline
Sales consultant
Alrajhi Bank
07.2024 - Current
Diploma of Education - King Faisal University
Diploma in Banking & Insurance
01.2024 -
Telemarketing & Customer Support
Tanfeeth Company (Subsidiary of Al Rajhi Bank)
04.2021 - 06.2024
High School Diploma -
53 high school
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