SUMAYAH ALQASSEM
Performance Analyst
Riyadh
Summary
Performance Analyst with strong expertise in data analysis, reporting, and dashboard development using Excel and Power BI.
Experienced in driving performance improvement initiatives and supporting organizational growth through actionable insights.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Performance Analyst
Zakat, Tax and Customs Authority
01.2023 - Current
- Analyzing data from systems (Cisco, CRM, Speech Log).
- Create performance reports.
- Create a performance dashboard (Excel, Power BI).
Human Recourses Specialist
Zakat, Tax and Customs Authority
01.2022 - 01.2023
- Develop employee services processes.
- Create a dashboard for employee data.
- Managing the recruitment process.
- Follow up on employee requests (System, WhatsApp).
Training and Development Specialist
Zakat, Tax and Customs Authority
01.2021 - 01.2022
- Receiving customer calls.
- Identification of training needs.
- Develop an employee training plan.
- Training employees on the Authority's systems.
- Create a shared interactive file.
Human Recourses Specialist
A'amalona Contracting Company
01.2019 - 01.2020
- Manage employee requests (MenaMe).
- Managing medical insurance requests.
- Managing social insurance requests.
Training and Development Specialist
Ministry of Health
01.2018 - 01.2019
- Receiving customer calls.
- Establishing a learning and development department.
- Preparing a training plan and packages.
- Training employees on the Ministry's systems.
Administrative Specialist
Social Development Committee
01.2016 - 01.2018
- Customer service.
- Preparing annual program plans.
- Implementing programs and activities.
- Preparing reports.
Education
Bachelor - Biology
Princess Noura Bint Abdulrahman University
06-2017
Skills
- Data analysis proficiency
- Proficient in Excel and Power BI
- Performance assessment strategies
- Diligent and reliable
- Effective time management
- Quick learner
- Optimistic mindset
- Strategic planning
- Critical thinking abilities
Courses
- Analysis of Data in Power BI, 2024.
- Quality Management, 2024.
- Human Resources Functions, 2022.
- Design Initiatives, 2021.
- Projects Management, 2020.
- Effective communication, 2020.
- Supervision and Team Building Skills, 2019.
- Training Of Trainers TOT , 2019.
- Dealing with personality types, 2019.
Certification
Analysis of Data in Power BI
Timeline
Analysis of Data in Power BI
08-2024
Quality Management
01-2024
Performance Analyst
Zakat, Tax and Customs Authority
01.2023 - Current
Human Resources Functions
01-2022
Human Recourses Specialist
Zakat, Tax and Customs Authority
01.2022 - 01.2023
Training and Development Specialist
Zakat, Tax and Customs Authority
01.2021 - 01.2022
Projects Management
04-2020
Training Of Trainers TOT
11-2019
Human Recourses Specialist
A'amalona Contracting Company
01.2019 - 01.2020
Training and Development Specialist
Ministry of Health
01.2018 - 01.2019
Administrative Specialist
Social Development Committee
01.2016 - 01.2018
Bachelor - Biology
Princess Noura Bint Abdulrahman University
Similar Profiles
Yasir AlfawzanYasir Alfawzan
Senior Talent Acquisition Specialist at Zakat, Tax and Customs AuthoritySenior Talent Acquisition Specialist at Zakat, Tax and Customs Authority
Salman Al JamaanSalman Al Jamaan
Lead Auditor at Zakat, Tax and Customs AuthorityLead Auditor at Zakat, Tax and Customs Authority
Lama AlmeshkhasLama Almeshkhas
Acting - E-channels & UIUX director at Zakat, Tax and Customs AuthorityActing - E-channels & UIUX director at Zakat, Tax and Customs Authority
MOHAMMED RAHAMATHULLAMOHAMMED RAHAMATHULLA
Technical Specialist at HCL Technologies ltdTechnical Specialist at HCL Technologies ltd
Nawaf Nasser AlotaibiNawaf Nasser Alotaibi
Nursing intern in KSMC at Registered nurseNursing intern in KSMC at Registered nurse