Sumayyah Mohammed AlSuwaidan

• Led qualification and registration processes using the Etimad platform.
• Built strong relationships with potential and new clients.
• Participated in events and exhibitions to promote services.
• Prepared detailed performance reports and analyzed opportunities.
• Developed and implemented strategic marketing plans to increase client engagement and sales.
• Trained and mentored junior team members to enhance their skills and performance.

• Organized and activated local and international partnership agreements.
• Managed partner relationships and improved operational mechanisms.
• Researched business development opportunities to increase revenue.
• Conducted extensive market studies before launching any project and gathered ongoing intelligence.
• Communicated with experts and suppliers to acquire professional insights.
• Developed proposals for new business initiatives based on market analysis and trends.

• Collaborated with sales teams and other departments to ensure timely completion of tasks.
• Built strong and sustainable relationships with clients through continuous communication and addressing their needs.
• Analyzed account performance and developed strategies to enhance client satisfaction and retention.

• Managed internal and external communications for employees and companies.
• Organized events and managed relationships with guests.
• Supported senior management in public relations strategies.
• Crafted compelling press releases and marketing content to boost brand visibility.
• Analyzed feedback from events to improve future planning and execution

• Led initiatives to enhance the in-store customer experience.
• Developed team members' readiness for future responsibilities.
• Managed daily operations and ensured compliance with sales and visual standards.
• Collected customer data in line with marketing team requirements.
• Implemented inventory management best practices to minimize stock discrepancies.

& InCharge of after sales service.

• Delivered a luxury and distinctive experience to customers to ensure satisfaction.
• Trained staff on product knowledge and the latest promotions.
• Prepared and sent daily and weekly reports to direct management.
• Followed up on customer satisfaction and ensured the highest quality of service.
• Developed customer feedback mechanisms to continuously improve service offerings.

• Coordinated between various departments to achieve harmony between internal and external audiences.
• Organized visits for public delegations to verify activities within the exhibition.
• Advocated for and supervised press conferences to discuss significant issues related to public relations.
• Managed and resolved client inquiries to maintain positive relationships and enhance service delivery.

• Led efforts to improve the overall performance of the store.
• Developed training plans for staff to enhance their skills and knowledge.
• Assisted in inventory management and ensured availability of products.
• Evaluated employee performance and provided constructive feedback for improvement‬

• Personnel, Public Relation & Employee orientation
• To respond to all telephone calls, email and walk in employee queries providing first line support and request administration
• To serve as point of contact for HR Region in responding to employee request, sending / receiving medical cards, passport, iqama and letter to and from regions
• To coordinate/ follow up/ close all employee concern through communication with concerned department (i.e HR, Brand Managers Regions).